Retail Project Manager

At Centris Federal Credit Union our Mission is to be the place where everyone in our communities wants to work and to belong. Simply said our employees are our most valuable asset! We strive to motivate and develop our employees to reach their full potential and to achieve their career goals.

When you become an employee of Centris you join a team that is dedicated to serving our members and community because we believe in the difference credit unions make to the community in which we live.

We are currently seeking a professional to become an essential part of our team. If you want to belong to a company that values its employees please submit your application for the position below!

Open Position: Retail Project Manager

The primary purpose of this position is to support business transformation initiatives for Centriss Retail Financial Services division in support of our mission to be a trusted life-long financial partner. This roleis responsible foridentifyingopportunities for operational improvement supporting the resolution of business challenges and leading small-scalechange initiatives to improve the member and employee experience operational effectiveness and regulatory compliance.

Essential Responsibilities:

• Leadership:
  • Provide leadership to the organization and staff by promoting and modeling the Centris Vision Mission Values and Team Principles.
  • Support and participate in community involvement initiatives.
• Business Analysis & Process Improvement:
  • Analyze business processes and operational challenges toidentifyrisks inefficiencies and opportunities for improvement.
  • Support the assessment of business opportunities and operational initiatives by gathering information documenting findings and providing recommendations.
  • Assistin the design of future-state processes and workflows that improve operational effectiveness member experience and regulatory compliance.
  • Document business and system requirements in partnership with business stakeholders Information Technology and vendor partners.
  • Participate in system testing activities tovalidatethat solutions function as intended and meet business requirements.
  • Monitor process effectiveness andidentifyopportunities for standardization automation and continuous improvement.
  • Develop knowledge of Retail operations and provide operational input on initiativesimpactingRetail processes.
• Project & Initiative Support:
  • • Participate in Retail and enterprise initiatives while managing assigned workstreams tasks and deliverables.
• Retail Operations Support:
  • Develop knowledge of Retail operations and provide operational input on initiatives impacting Retail processes.
  • Assistwith reviewing operational and regulatory changes todetermineimpacts to Retail processes and procedures.
  • Support updates to policies procedures and operational materials as needed.
  • Partner with business units to ensure operational considerations are incorporated into project planning and implementation.
  • Provide exceptional service to internal and external membersin accordance withCentris Service Promises.

Requirements

1. Must have a Bachelors degree in Finance Business Management Organizational Leadership or related field or equivalent related work experience.
2. Minimum three years of experience in a financial institution retail banking business operations project coordination business analysis training change management or related field.
3. Experience supporting projects process improvements operational initiatives or system implementations preferred.
4. Experience with business process documentation testing training development or change management preferred.
5. Must have the ability to work effectively independently and in a team environment.
6. Must be able to effectively communicate with members staff vendors and other business contacts.
7. Must be able to effectively lead and manage others.
8. Must be able to effectively present information and concepts to a small or moderate sized group.
9. Must be able to effectively access and interpret computer screens documents and reports.
10. Must be able to operate general office equipment.
11. Must report to work regularly and on time.
12. Must be able to travel in and out of state to various work locations.
13. Must be able to work the hours necessary to fulfill the responsibilities of the position.
14. Must be knowledgeable in BSA and compliance requirements enforced on the credit union by state and federal law as applicable.
15. Must present a professional image.
16. Must be bondable.

Required Experience:

IC