Retail Operations Business Partner, East + Canada

About Lucid

At Lucid we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucids proprietary technology and software-defined vehicle architecture our award-winning vehicles bring our Compromise Nothing approach to the global automotive market. That means refusing to choose between performance and sustainability design and engineering ambition and Lucid Air and Lucid Gravity we have designed and built vehicles that have redefined their segments combining exceptional range performance design and expansive space in a single experience.

We achieve this through deep vertical integration with design engineering and productionhappening in-houseacross our global offices the world united by a shared commitment to refusing to settle youcanhelpredefinewhatspossible andshape the future of mobility.

Overview

The Retail Operations Business Partner will driveallaspects of the retail operations process by supporting Studio Deliveryand Service Centers in their day-to-day operations new site openingsspecial projectsremodels and operational efficiency initiatives. This role focuses on providing comprehensive support to locations rather than inspection for the condition of thelocationsthey will partner with Field Leadership to inspect all onsite locations.

The Role

Operational Support & Efficiency

• Act as the liaison between corporate teamsretail locationsand field leadershipon key deliverables and communication

• Managing and prioritizing field requests based on urgency impact on overall operations and sales and resource requirements while conducting regular reviews of issues and concerns toidentifypreventative measures and/or process improvements

• Identifyareas of improvement within operations processes and policies and lead cross-functional efforts to improve efficiency

• Align andoptimizestandard operating procedures across current and newsitesto achieve consistency partnering with Field Leaders for execution and inspection

• Creating and managing consumables and janitorial budgets ensuring cost-effective operations whilemaintaininghigh standardsof cleanliness and inventory management

• Support special projects and ongoing operationalstrategyasneeded

New Site Openings & Remodels

• Lead plan manage and direct multiple newsites;openinglocationsconcurrently

• Schedule and lead operational project team meetings and ensure follow-up of action items

• Provide hands-on involvement with newsitesetup to ensure locations are opened effectively and efficiently

• Coordinate activities to prepare stores for smooth turnover anddisseminateinformation to key departmentsand leaders

• Participate in cross-functional Retail Development meetings to influence operational needs/requirements of upcoming locations

• Travel as needed to review site readiness and manage onsite setup partnering closely with Construction Managers on site turnover and closeout of punch lists

• Perform postmortem reports upon completion of each project; evaluate success anddeterminebest practices

Compliance & Documentation

• Develop policies procedures practices and form documentation relating to sales regulatory and compliance functions

• Maintain working knowledge of state DMV laws vehicle code and applicable statutes as they relate to sales compliance

• Reviewingavailable andpublic local incentivesinpartnershipwith localsalesteams

• Collaborating with local salesand leadershipteams to review available regional incentives

• Coordinate with legal on license updates and expirations for all types of licenses (sales business dealer retail service repair) and local ordinances

Qualifications

• Bachelors degree in an applicable disciplineorequivalentexperience

• 2-5 years of related work experience including project management retail operations and/or retail store experience

• Experience managing complex projects witha high levelof organization and attention to detail

• Track recordof success in developing relationships with stakeholders working collaboratively andleveraginginfluence to drive initiatives

• Ability to read construction drawings and design renderings

• Ability to work with autonomy in a fast-paced and dynamic environment

• Strong written oral and communication skills

• Proficiencyin Microsoft Office Suite

• Travel required