Retail Omni Channel Manager
Carlsbad, CA - USA
Job Summary
The Retail Omni Channel Manager will help lead the next phase of Vuoris in-store technology and omnichannel capabilities. This role is for someone who has successfully supported or implemented retail technology at scale before with hands-on experience in RFID POS inventory visibility and omnichannel fulfillment. They will partner closely with Retail Technology Digital eCommerce Inventory Control and Field Leadership to translate business needs into clear requirements scalable processes and operational standards that stores can execute consistently. Success in this role will be measured by roadmap execution platform adoption improved inventory accuracy stronger omnichannel performance and the ability to turn complex system changes into simple field-ready ways of working.
What youll get to do:
Accountability
- Lead and support the retail technology roadmap with a focus on scalable omnichannel execution.
- Maintain a rolling roadmap for retail omnichannel initiatives grounded in prior experience scaling similar capabilities across a store fleet.
- Identify capability gaps across store systems and define practical future-state solutions that support inventory visibility scalability international growth and changing customer behaviors.
- Partner with Digital and eCommerce to improve end-to-end omnichannel journeys including BOPIS ship-from-store RFID-enabled workflows and customer-facing store capabilities.
- Support long-term infrastructure planning for new store concepts.
Policy & Operational Standards
- Build and evolve policies procedures and store routines that connect technology functionality to clear field execution.
- Establish governance for system enhancements and process changes to ensure consistency across markets while allowing for necessary local adaptations.
- Translate system updates and platform enhancements into clear operational standards documentation and field-facing communications.
- Partner with Field Leadership to ensure policies are actionable scalable and supportive of efficiency and inventory accuracy.
Cross-Functional Partnership & Execution
- Serve as a key business partner to Retail Technology and Engineering translating store needs into structured business requirements testing plans and rollout considerations.
- Lead cross-functional alignment sessions to define scope sequencing testing and rollout strategy.
- Partner with International teams to balance global platform consistency with localized market needs.
- Partner with Inventory Control to improve inventory discipline adoption and consistency across store processes.
Performance & Continuous Improvement
- Define KPIs and use performance data to identify improvement opportunities across customer experience conversion labor productivity inventory accuracy and platform adoption.
- Identify systemic friction points and drive structured enhancements to improve platform reliability usability and adoption.
- Ensure system and policy updates are supported by clear change management field communication and adoption tracking.
Qualifications :
Who you are:
- Bachelors Degree or equivalent years of experience preferred.
- 3 years of hands-on omnichannel experience including prior RFID rollout implementation and optimization across a retail store fleet of 100 stores.
- Experience building scaling or improving omnichannel capabilities in a multi-store retail environment.
- 3 years of experience in HQ retail operations and/or experience in retail leadership roles focused on operations.
- Proven experience supporting technology roadmaps system implementations testing rollout and post-launch adoption.
- Strong working knowledge of POS systems RFID inventory management platforms and omnichannel fulfillment models with experience applying them in stores.
- Experience developing and implementing retail policies and operational standards.
- Ability to translate store needs into structured business requirements operational standards and scalable field routines.
- Strong analytical capabilities with comfort leveraging data to inform strategy.
- Excellent written and verbal communication skills with experience building executive-ready materials.
- Ability to influence cross-functional stakeholders without direct authority.
- Advanced proficiency in Microsoft Office Suite (Excel and PowerPoint).
- Ability to travel to stores as needed.
Additional Information :
Our investment in you:
At Vuori were proud to offer the following to our employees:
- Health Insurance
- Savings and Retirement Plan
- Employee Assistance Program
- Generous Vuori Discount & Industry Perks
- Paid Time Off
- Wellness & Fitness benefits
The salary range for this role is $74900 per year - $96285 per year.
Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
About Company
Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression, and life. We aim to ... View more