Retail Market Manager
Job Location:
Frisco, TX - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members were changing the way people think about and interact with personal finance.
Were a next-generation financial services company and national bank using innovative mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation and were at the forefront. Were proud to come to work every day knowing that what we do has a direct impact on peoples lives with our core values guiding us every step of the way. Join us to invest in yourself your career and the financial world.
As a Market Manager you will lead a high-performing team of 1012 Retail Loan Originators. You arent just a manager; you are a coach and a strategist responsible for scaling production sharpening team performance and ensuring every member receives a seamless modern lending experience.
- Coach & Elevate: Directly lead and develop a team of originators fostering a culture of high accountability and continuous professional growth.
- Drive Results: Own end-to-end production metrics including lock volume funding targets pull-through rates and cycle-time efficiency.
- Master the Pipeline: Set clear expectations for daily activity pipeline hygiene and conversion discipline to ensure predictable throughput.
- Expand the Reach: Execute go-to-market strategies by partnering with realtors builders and referral networks to diversify lead sources.
- Bridge Sales & Ops: Act as the critical link between Sales and Operations resolving complex pricing or execution escalations and driving process improvements.
- Ensure Integrity: Maintain absolute adherence to the SAFE Act regulatory requirements and internal policies to mitigate risk and protect our members.
- Lead Innovation: Support recruiting efforts and spearhead change management as we roll out new products and tech tools.
- Experience: 3 years of sales leadership experience specifically within retail mortgage or consumer lending.
- Credentials: An active NMLS license and a Bachelors degree (or equivalent industry experience).
- Proven Results: A documented track record of leading teams to meet or exceed rigorous sales and volume targets.
- Strategic Mindset: The ability to analyze data identify production risks and implement corrective actions in real-time.
- Communication: Exceptional interpersonal skills with a member-first mindset and a professional collaborative demeanor.
- Agility: Comfort working in a fast-paced tech-forward environment where processes evolve quickly.
Required Experience:
Manager
About Company
Why do 10M+ members trust SoFi? Financial solutions for school, marriage, starting a family, home buying, retirement, or whatever’s next. Member FDIC.
