Retail Lead

Retail LeadWho are we:SSA Group works with zoos aquariums museums and other cultural attractions on integrating dining retail admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability inclusivity and innovation SSA is transforming the cultural attraction was built by families for families with a familys sense of love anddedication. We dont just rely on the best practices in our industry we customize best practices for each partner to set the bar higher and higher always. We do all we can to further the mission of our partners because their guests and the communities they servedeserve Title: Retail LeadReports to: Retail Supervisor(s) Assistant Retail Operations Manager(s) and Retail Operations Manager(s)ResponsibilitiesAssist supervisors in leading and motivating staff to exceed expectations of the customer and our your locations team is set with the operation in mind: integrate new team members supervise assigned personnel develop and knowledgeable of and manage in accordance with applicable local state and federal a clean safe and organized work and demonstrate a complete understanding of company policies and the steps of EXTRA Guest Service to ensure a memorable experience for every guest and store leadership in all inventory control all cash handling procedures are in effect at all oversight of floor positive attitude among teammates and product to maximize guests needs quickly and cleanliness of shop and guest complaints and/or employee breaks and hours in accordance with State and Federal Labor sales goals and other with supervisors create and implement daily check-ins goals and performance notes with unit in being an example for company & client guidelines regarding Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as SSA / Unit in driving community effort through hiring efforts engagement activities and focus on opportunities of giving other tasks as deemed BelongingPromote an inclusive & supportive approach within the Brand team with networking continuing at all on removing barriers and empowering growth and opportunity for team members at all by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving RequirementsStrong Interpersonal and communication skills including the ability to articulate to Retail Management team and leadership skills with an understanding of the importance of team building/development while fostering problem solving/decision making skills combined with the ability to be the ability to remain flexible in a fast-paced ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation which entails lifting and perform all functions as set forth to work varied hours/days including nights weekends and holidays as ExperienceTwo to three years of retail experience a education backgrounds is by no means an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies changes in personnel workload rush jobs or technological developments)SSA Group LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds perspectives and skills. The more inclusive we are the better our work will and BenefitsHourly Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education Employee Assistance ProgramGet Paid Early Tuition Discount through Partnership CollegeParental LeaveMeal Plan & employee DiscountsAll California Residents: By submitting your job application you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice (Notice).San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records. Please see the Fair Chance Ordinance - Know Your Rights document for more information. By submitting your job application you agree you have reviewed the Fair Chance Ordinance - Know Your Rights USE ONLY:#LI-DNI