Retail Energy Market Services Analyst

Customized Energy Solutions (CES) is seeking a Retail Energy Market Services Analyst to join its Retail Market Services team. This team delivers strategic wholesale energy market services to retail energy market participants including forecasting pricing settlements risk management financial planning and analysis and natural gas services.

The Analyst will join a small experienced and fast-paced team of energy professionals focused on delivering best-in-class service to clients. This role sits at the center of complex and evolving energy market operations and offers exposure to some of the industrys most dynamic and challenging issues.

This position will support two primary areas:

1. The delivery of operational and analytical services to CES clients; and
2. The development of business inputs for software development efforts that drive process automation and operational efficiency.

The successful candidate will use strong analytical technical communication and collaboration skills to support client deliverables validate and analyze data perform recurring and ad hoc energy market analyses and contribute to process improvement initiatives. The position will involve internal cross-functional and client-facing work.

Responsibilities include:

• Perform daily weekly and monthly operational tasks with market-driven deadlines and competing priorities.
• Develop maintain and operate models and analytical tools supporting Retail Market Services functions including forecasting pricing settlements risk management financial planning and analysis and natural gas services.
• Aggregate validate analyze and submit market and client data in support of CESs responsibilities to clients including responsibilities as designated wholesale market scheduling coordinator.
• Execute market settlement reporting to help clients understand energy market activity market participant costs and related business impacts.
• Prepare bottom-up retail load forecasts retail cost-to-serve analyses and pricing projections to support client risk management planning product offerings and rate-setting decisions.
• Support natural gas planning and trading functions on interstate pipelines on behalf of clients.
• Develop and maintain reporting metrics related to service delivery operational performance and underlying business drivers.
• Support client deliverables client communications and the development of strong client relationships through timely accurate and responsive work product.
• Coordinate with retail EDI billing client lead data warehouse and other internal teams to support operational execution and identify cross-process efficiencies.
• Support internal process automation efforts through discovery documentation and communication of business requirements and functional specifications within the software development lifecycle.
• Serve as a business stakeholder in software development efforts including defining acceptance criteria preparing test data sets and scenarios supporting user acceptance testing and providing business input on assigned items.
• Provide additional analytical operational and coordination support across Retail Market Services functions including ad hoc analyses and special projects.

Qualifications :

• Bachelors degree in Economics Finance Engineering Mathematics Statistics Business Energy Management Computer Science or another quantitative or analytical field.
• Two years of experience in retail or wholesale energy markets utilities financial analysis operations or a related analytical role preferred. Relevant internships or co-op experience will also be considered.
• Knowledge of U.S. wholesale electricity markets (PJM ERCOT MISO NYISO ISO-NE CAISO etc.) retail energy markets natural gas markets or utility operations is preferred.
• Strong analytical and problem-solving skills with the ability to interpret large data sets identify trends and draw meaningful business conclusions.
• Advanced proficiency in Microsoft Excel including formulas pivot tables data analysis and modeling.
• Experience working with SQL Python Power BI Tableau or other data analysis and reporting tools is preferred.
• Understanding of retail energy concepts such as forecasting pricing settlements load analysis cost-to-serve risk management or financial planning is a plus.
• Familiarity with software development processes business requirements documentation user acceptance testing (UAT) or Agile methodologies is preferred.
• Excellent organizational skills with the ability to manage multiple priorities and consistently meet time-sensitive deadlines.
• Strong written and verbal communication skills with the ability to explain technical concepts to both technical and non-technical audiences.
• Demonstrated ability to work independently while collaborating effectively across cross-functional teams.
• Strong attention to detail accuracy and commitment to delivering high-quality work.
• Client service mindset with the ability to build productive working relationships and respond effectively to client needs.

Preferred Qualifications

• Experience with EDI billing systems wholesale market settlements scheduling or retail operations.
• Knowledge of natural gas transportation pipeline scheduling or gas supply operations.
• Experience with business process improvement automation initiatives or workflow optimization.

Additional Information :

CES offers a competitive salary commensurate with experience plus a performance bonus profit-sharing a Medical Savings Account comprehensive health insurance disability and life insurance 401(k) matching and tuition reimbursement.

Beyond the package heres what you can expect at CES:

• Meaningful responsibility and the opportunity to make a real impact in dynamic energy markets.
• The chance to learn from and collaborate with experienced professionals across global teams.
• Ongoing opportunities to strengthen your technical analytical and leadership skills.
• A supportive culture that values initiative accountability and continuous professional growth.

Customized Energy Solutions provides equal employment opportunities to all applicants without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

Remote Work :

No

Employment Type :

Full-time