Retail Client Advisor
Aventura, FL - USA
Job Summary
Meet REVOLVE:
REVOLVE is the virtual home for an unrivaled collection of over 700 of the worlds most-coveted established and emerging brands in womens and mens designer apparel shoes and accessories. REVOLVE provides the highest quality online and mobile shopping experience serving the style-savvy consumer with impeccable customer service. Based in Los Angeles REVOLVEs aesthetic is deeply rooted in the Southern California lifestyle from which it was founded where a savvy view of fashion and fun-loving attitude are infused into the entire REVOLVE customer experience.For more information please visit.
At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 800 based out of Cerritos California we are a dynamic bunch that are motivated by getting the company to the next level. Its our goal to hire high-energy diverse bright creative and flexible individuals who thrive in a fast-paced work return we promise to keep REVOLVE a company where inspired people will always thrive.
Some of the sweetest perks we offer arent in a typical benefit package like hefty discount on items we carry as in 50% or more off retail prices free weekly lunches and pretty rad company parties.
To take a behind the scenes look at the REVOLVE corporate lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve.
Are you ready to set the standard for Premium apparel
Main purpose of the Retail Personal Stylist role:
This is a full time role for a candidate who is looking to work in contemporary & luxury personal shopping. The Retail Personal Stylist is responsible for working with Revolve & FWRDs best customers in person & virtually - ensuring an excellent shopping experience for the client while delivering superior sales results that directly impact Retail store revenue & Key Performance Indicators.
Major Responsibilities:
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Deliver sales results in line with business growth targets within a highly sales-driven environment
- Take a proactive entrepreneurial approach to sellingcontinuously ideating ways to enhance the client experience and increase revenue
- Build manage and grow a high-value client book through consistent outreach relationship building and personalized service
- Develop deep understanding of each client through purchase history preferences and behaviors to inform tailored recommendations
- Identify and prioritize sales opportunities; execute strategic outreach to drive conversion and retention
- Increase client lifetime value through thoughtful styling upselling and wardrobe building
- partners
- Partner closely with Buying and Merchandising teams to provide feedback on product performance client demand and assortment opportunities
- Acquire new clients while re-engaging lapsed clients through elevated brand-aligned outreach
- Analyze client data to identify trends preferences and opportunities
- Provide weekly and monthly sales performance updates
- Stay current on new arrivals exclusives and brand initiatives through partnership with Buying/Allocations
- Support team coverage and collaborate with other stylists as needed
- Operate with agilitymanaging multiple priorities in a fast-paced high-performance environment
- Maintain flexibility in schedule to meet client needs
Required Competencies:
To perform the job successfully an individual should demonstrate the following competencies:
- Deep expertise in contemporary & luxury fashion trends and styling
- Strong understanding of fabrication fit and garment construction
- Proven ability to operate as a self-starter in a high-performance sales environment
- Exceptional communication skills (written and verbal)
- Highly proactiveidentifies opportunities and acts on them
- Strong analytical mindsetcomfortable using data to inform client strategy
- Embodies the REVOLVE/FWRD brand aesthetic and client experience
Minimum Qualifications:
- Previous sales experience or styling experience in the contemporary & luxury clothing sector (2 years minimum)
- 3 years Retail experience
- Management a plus
- Experience in brick and mortar and/or ecommerce
- Proven ability to build and maintain a client book
- Strong computer literacy including working knowledge of Excel and PowerPoint
- Proficient in Gmail
Preferred Qualifications:
- Bachelors degree preferred
- Prior experience working with top-tier/VIP clientele
- Experience contributing to merchandising or buying feedback loops
A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different its what keeps us on our toes and excited to come to work every day.
ATTENTION:
After submitting your application please check your spam folder for emails on your application status. Emails are sent from an ADP email address.
Required Experience:
Unclear Seniority
About Company
REVOLVE is Home to the World's Most-Coveted Designer Apparel, Shoes & Accessories. Shop the Latest Trendy Styles with Afterpay. Buy Now and Pay in Just 4 Installments!