Retail Call Center Associate

JOB SUMMARY:This position is responsible for servicing the daily operations of the Green Bay Packers Pro Shop Ecommerce :Responsible for answering incoming phone calls at our Call Service Center in a professional manner taking orders over the phone and assisting customers with for customer courtesy calls through call-backs or for being knowledgeable about the Green Bay Packers and other Lambeau Field businesses as well as have an awareness of current events of the for other duties such as check-in of new merchandise picking and packing orders if the phones become for processing gift notes scanning pick sheets fulfilment of gift cards and other duties as for assisting manager and supervisors with special projects as :Home game weekends and special events are required workdays. Retail store shifts may be necessary for requires flexibility in scheduling. Availability must be at a minimum 3 days a week including nights and weekends. Hours could range from 8 hours to 35 hours depending on individual availability and our business how to use Magento and NCR CounterPoint operating systems. Able to be comfortable using designated computer applications including Word and to interact easily with customers and work within time limitations during busy to have good communication and organizational skills as well as legible to work as part of a team to achieve Pro Shop will range from 7:45am to 8:00pm but may vary due to the Packers game schedule. Supervised by: Pro Shop Manager Assistant Managers Coordinators and Supervisor We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.