Retail Assistant Operations Manager

Assistant Retail Operations Manager Oversight includes multiple Gift Shop and Gift Kiosk/Carts are we:For more than 50 years SSA has partnered with cultural attractions to design the hospitality experience journey freeing our partners to remain mission-focused. We bring together admissions culinary and retail with innovation and human connection to shape a seamless guest journey. Our focus is on people innovation and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality the foundation of how we serve our partners and their Title: Assistant Retail Operations ManagerReports to: Retail Operations ManagerResponsibilities Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our your departments team is set with the operation in mind: hire & recruit for new talent integrate new team members supervise assigned personnel evaluate performance develop coach issue documentation and manage employee training programs to train motivate and mentor knowledgeable of and manages in accordance with applicable local state and federal a clean safe and organized work and demonstrate a complete understanding of company policies and proceduresPerform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and store leadership in management of all inventory control programs as all company merchandise presentation standards are met to maximize daily department functions in reporting daily weekly and monthly sales through an internal sales are maximized through having the right product and communicating inventory opportunities to the Retail Operations Manager and all cash handling procedures are in effect at all times. Troubleshoot and maintain POS functionality for daily operation or as cleanliness of all shops and One-Minute Meeting to team on daily daily/weekly sales complete and maintain sales analysis with respect to controllable costs for department and unit management. Support management of payroll and controllable profit within established budget. Meet & manage department payroll budget expectations by being strategic with scheduling coverage on-call shifts sales and inventory to maximize opportunities. Identify new ways to generate sales and achieve precedent to achieve Sales Promo Per Cap & Controllable an inclusive & supportive approach at the unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as SSA / Unit in driving community effort through hiring efforts engagement activities and focus on opportunities of giving other tasks as deemed BelongingPromote an inclusive & supportive approach within the Brand team with networking continuing at all on removing barriers and empowering growth and opportunity for team members at all by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving RequirementsStrong interpersonal and communication skills including the ability to articulate to our client Management team Buyer and HQ leadership skills with an understanding of the importance of team building/development while fostering problem solving/decision making skills combined with the ability to be financial management merchandising analytical and planning the ability to remain flexible in a fast-paced knowledge and skill level for basic office ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation which entails lifting and perform all functions as set forth to work varied hours/days including nights weekends and holidays as ExperienceTwo to Three years Retail Management experience Merchandise experience education backgrounds eligible must be 18 or is by no means an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies changes in personnel workload rush jobs or technological developments)SSA Group LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds perspectives and skills. The more inclusive we are the better our work will be. Compensation and BenefitsFull-Time non-exempt eligible for overtime Time Off plan: up to 144 hours based on Dental Vision Life Insurance and other voluntary benefits for you and your family; employee premiums in a 401(k) program with a 15% company match (must be 21 years or older eligible after one year of employment with 1000 hours worked available to enroll during Open Enrollment Periods).SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons including Parental Leave and your or your familys serious medical to 40 hours Paid -Demand Pay Program: Get access to a portion of earned wages before Plan & Employee Discounts where applicableTuition Discount through Partnership CollegeHoliday pay of 1.5 the regular rate is provided for hours worked on Christmas Day and Thanksgiving sick leave is provided in accordance with applicable state and local laws. Accrual rates caps and usage rules vary by location. Locations include: Arizona California Chicago Pittsburgh Connecticut Illinois Massachusetts Michigan Minnesota Missouri New Mexico New York Rhode Island Washington D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked up to 48 hours per year under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked up to 40 hours per year as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked in accordance with the Seattle Paid Sick and Safe Time. SSA Holdings and its affiliated companies including SSA Group A&F Souvenir Cinchio Solutions and Behavioral Essentials are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective California Residents: By submitting your job application you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice (Notice).San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records. Please see the Fair Chance Ordinance - Know Your Rights documentfor more information. By submitting your job application you agree you have reviewed the Fair Chance Ordinance - Know Your Rights document.