Retail Account Operations Manager

Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents Nex combines technology and play to deliver fun social and interactive experiences powered by natural body motion encouraging kids and adults to move more play more and have fun together. Nex Playground the companys award-winning active play system is purpose-built to get families moving year-round with safety and privacy as core considerations in its intentional design. It is certified kidSAFE COPPA compliant and built to support healthy active play for all ages and abilities.

Nex Playground features a growing library of 50 experiences including motion and dance games fitness and educational experiences and Nex Originals. Content includes collaborations with partners like Hasbro Sesame Workshop and NBCUniversal. Nex has been recognized by Fast Companys Most Innovative Companies TIMEs Best Inventions and Parents Best Entertainment System for Families and has earned Red Dot IDEA and Core77 international design awards. We encourage you to explore Have FunandIs Motion Gaming Back as they offer a deeper look into our culture values and explain how our approach to motion gaming differs from previous generations.

To protect yourself from recruitment scams please note that Nex communicates through official company emails ending in @. If you receive a suspicious email or message please do not respond and report it immediately to us.

Location:Remote (USA & Canada only)
Annual Salary:70000 - 90000
Type:Full-Time
Reports to:Director of Retail Strategy

We are seeking a Retail Operations Manager to join our Retail Strategy team at Nex. As a Retail Operations Manager you will support Nex Playgrounds expansion in the US and globally. We encourage you to check out our interactive displays at a retailer near you: this role you will be responsible for developing and executing operational projects to expand Nex Playground to new retailers and improve our relationships with existing partners. You will work closely with the retail team to bring Nex Playground to new markets through operational tasks and administrative follow-ups. You will partner closely with our Supply Chain Marketing Customer Experience Design teams and external partners to manage retail expansions promotional programs and maintain retail relationships globally.

The position requires forward planning strong communication capabilities and ability to work cross functionally with teams in multiple time zones.

• Facilitate and support Nex Playgrounds retail partnerships through management of contracts product distribution workflows documentation and regular partner meetings.
• Track and manageproject timelines workback schedules and deliverablesto ensure on-time execution of product launches promotions and new market expansions.
• Manage retail portals and vendor relationships** budget processing and purchase orders** needed for Nex Playground expansion within existing and new retail partnerships.
• Strategize with retail team and other key Nex stakeholders to implement and improve upon operational workflows and processes involved in establishing retail partnerships maintaining retail partnerships and delivering product within online and in-person stores.
• Analyze retail performance metrics and use data-driven insights to refine merchandising strategies and increase brand awareness.
• Effectively communicate project updates risks and timelines to cross-functional teams and leadership.

• 1-2 years of experiencein retail strategy and operations e-commerce merchandising or related fields preferably inconsumer electronics gaming or interactive entertainment.
• Strong understanding ofshopper behavior retail merchandising execution.
• Experience withcategory management buyer relations and retail operationswith major retailers and warehouse clubs.
• Familiarity withglobal retail guidelines and execution processes.
• Ability tomanage multiple complex merchandising projects balancing timelines budgets and cross-functional collaboration.
• Exceptional project management organizational and analytical skills.
• Strong interpersonal and communication skills to effectively engage with internal teams and external retail partners.
• Comfortable working in afast-paced dynamic environmentwith multiple stakeholders.

#LI-remote

• Competitive compensation package.
• Flexible working hours and vacation policy.
• Product-driven culture that treasures talents and individual growth.
• Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field

Nex is located inSan Jose California USAandHongKong. Learn more about us at encourage applications even if you dont meet more than 50% of the requirements we believe that experience comes in many forms!

Nex is an equal opportunity employer and does not discriminate on the basis of race color religion sex (including pregnancy childbirth gender identity and sexual orientation) national origin ancestry age physical or mental disability medical condition genetic information marital status military or veteran status or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship including all current and prospective employees and covers all employment decisions including recruitment hiring job assignment promotion compensation benefits training discipline and termination.

We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.