Restaurant Supervisor | Part-Time | PPL Center Chickie's & Pete's

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.

The Restaurant Supervisor is responsible for supervising the Restaurant team and ensuring the team meets and exceeds guests expectations within their level of responsibility.

This role will pay an hourly rate of $17.00 to $20.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until September 4 2026.

PPL Center is a state-of-the-art multipurpose arena in downtown Allentown PA and home of the Lehigh Valley Phantoms. The arena seats more than 10000 for concerts and more than 8500 for Lehigh Valley Phantoms professional hockey games making it the regions largest events venue. The amenities-packed PPL Center hosts more than 150 events each year offering something for everyone including the Lehigh Valley Phantoms the AHL affiliate of the NHL Philadelphia Flyers live concerts family shows trade shows youth sports high school and collegiate events conferences graduations and so many more. Chickies & Petes is a full-service bar and restaurant located within PPL Center serving lunch Tuesday through Friday and open for events.

• Follow all Chickies & Petes service operational and company standards
• Provide support to General Manager in daily operations of the restaurant
• Ensures team members maintain knowledge of the menu and any specials being offered. Provides updates of any changes to the menu.
• Supervises the team in maintaining a clean and presentable work area. Ensures the venues are stocked and prepared for service at all times
• Complies and ensures compliance with liquor laws regarding alcohol service where applicable
• Complies with all departmental food and franchise contractual agreements
• Perform POS duties in regards to voids comps splitting checks gratuities
• Coordinates in troubleshooting technical problems with Point of Sale (POS) system facilities equipment etc. and contacts for appropriate support as necessary
• Provides on-going supervision and mentoring to team members
• Monitors product quality and ensures high level of guest service
• Maintain excellent attendance and be available to work events and varied schedules per business need
• Communicates in a positive respectful manner to both internal and external guests.

• High school diploma or GED.
• 1 years of supervisory experience as a supervisor/manager in a fast-paced restaurant environment.
• 2-3 years of experience working in a fast-paced high-volume food court casual buffet and/or nightclub in a supervisory capacity is preferred.
• Must acquire and maintain a valid Health Food Handlers Card and Alcohol Awareness Certification within 60 days of hire.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition subtraction multiplication division percentages) as they relate to POS cash/credit transactions cash reconciliation and product inventory.
• Ability to communicate with team members management staff and guests in a clear business-like and respectful manner that focuses on generating a positive enthusiastic and cooperative work environment.
• Ability to work well in a team-oriented fast-paced event-driven environment.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.