Restaurant Supervisor

Essential Functions and Duties:

• Manages all restaurant and beverage outlet operations ensuring guest service standards product quality and overall profitability.

• Curates the beverage program and crafts a global wine menu that aligns with the restaurants culture.

• Monitors and develops team member performance including supervision evaluations and recognition.

• Collaborates with the hotels General Manager and serves on the Executive Committee.

• Ensures compliance with health safety sanitation and alcohol regulations.

• Implements marketing initiatives and up-selling techniques to maximize restaurant revenue.

• Recruits interviews trains and manages team members.

• Monitors budget reviews financial transactions and ensures expenditures are authorized and within budget.

• Maintains food and equipment inventories and keeps detailed inventory records.

• Develops weekly staff schedules based on forecasted occupancy while monitoring labor costs.

• Addresses guest complaints and ensures high levels of guest satisfaction.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience Education and Skills:

• Bachelors degree from a four-year college or university or 1-2 years of related experience and/or training or an equivalent combination of education and experience.

• Strong knowledge of food and beverage operations including menu planning and beverage program management.

• Excellent communication skills both written and verbal with the ability to speak effectively before groups of guests or employees.

• Ability to calculate figures such as discounts interest commissions and percentages.

• Proficiency in basic computer functions including MS Office Outlook Word and Excel.

• Proven ability to lead and manage a team including performance evaluations training and development.

Work Environment:

• Occasional exposure to cleaning chemicals.

• Frequently stands for more than two-thirds of the time.

• Occasionally walks and sits for less than one-third of the time.

• Regularly lifts and pushes/pulls objects up to 25 lbs.

• Adheres to safety and security procedures to maintain a safe work environment.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the team member for this job. Duties responsibilities and activities may change at any time with or without notice.