Restaurant Server

Overview:

The Restaurant Server will take food and beverage orders retrieve and serve alcoholic non-alcoholic beverages and food orders to guest tables according Hotel specifications courteously and efficiently. He/she will collect payments and assist in the maintenance of the Restaurant area and equipment.

Potential Career Paths:

F&B Supervisor F&B Manager Director of Food and Beverage-Director of Operations General Manager - VP of Food & Beverage

Key Duties & Responsibilities:

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Collect payments from customers.
• Write patrons food orders on order slips memorize orders or enter orders into computers for transmittal to kitchen staff.
• Prepare checks that itemize and total meal costs and sales taxes.
• Take orders from patrons for food or beverages.
• Check patrons identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Serve food or beverages to patrons and prepare or serve specialty dishes at tables as required.
• Present menus to patrons and answer questions about menu items making recommendations upon request.
• Clean tables or counters after patrons have finished dining.
• Prepare hot cold and mixed drinks for patrons and chill bottles of wine.
• Roll silverware set up food stations or set up dining areas to prepare for the next shift or for large parties.
• Inform customers of daily specials.
• Stock service areas with supplies such as coffee food tableware and linens.
• Explain how various menu items are prepared describing ingredients and cooking methods.
• Prepare tables for meals including setting up items such as linens silverware and glassware.
• Remove dishes and glasses from tables or counters take them to kitchen for cleaning.
• Assist host or hostess by answering phones to take reservations or to-go orders and by greeting seating and thanking guests.
• Perform cleaning duties such as sweeping and mopping floors vacuuming carpet tidying up server station taking out trash or checking and cleaning bathroom.
• Bring wine selections to tables with appropriate glasses and pour the wines for customers.
• Perform food preparation duties such as preparing salads appetizers and cold dishes portioning desserts and brewing coffee.
• Escort customers to their tables.
• Garnish and decorate dishes in preparation for serving.
• Fill salt pepper sugar cream condiment and napkin containers.
• Describe and recommend wines to customers.
• Provide guests with information about local areas including giving directions.

Education and Experience:

• High School Graduate or General Education Degree (GED): or Work Equivalent.
• Must have good understanding of the English language andprevious guest/customer relations experience.
• Certification of previous training in liquor wine and food service preferred.
• Must be TIPS CARE (or equivalent) certified or become certified by first day on the job.
• Ability to input and access information in the property management system/computers/point of sales system.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status sexual orientation gender identity or disability status.