Restaurant Manager

• Principles and processes for providing customer service including needs assessment and evaluation of customer satisfaction.
• The structure and content of the English language including the meaning and spelling of words rules of composition and grammar.
• Microsoft Office programs including Word Excel Outlook.
• Advanced knowledge of Point of Sale systems Micros preferred.
• Food and beverage products preparation handling and service techniques lounge operations mixology and other food and beverage standard operating procedures.
• Health codes food sanitation and safety practices.

• Meet quality standards for service and cleanliness.
• Make decisions guided by established policy and procedures.
• Analyze activities and information to arrive at logical conclusions and recommendations.
• Communicate clearly and concisely verbally and in writing to convey information effectively.
• Adapt to constantly changing situations and personalities ensuring quality service to all guests.
• Maintain decorum in stressful situations.
• Establish and maintain effective professional courteous constructive relationships with guests staff and management team.
• Successfully hire train and motivate staff.
• Work varying schedules to reflect business needs of the hotel including evenings weekends and holidays and maintain 24 hour availability via cell phone.

• Bachelors degree in Hospitality Management or similar preferred.
• Five years previous experience in a food and beverage environment and at least two years experience in a restaurant management or supervisory position required or equivalent combination of education and experience.

• Must have a valid Food Handlers Permit.
• Must have a valid OLCC card (OR) or ServSafe certification (WA).

Required Experience:

Manager