Restaurant Manager Delilah

The Restaurant Manager for Delilah at Wynn Las Vegas is responsible for leading daily operations within a high-profile luxury dining and entertainment venue. This role ensures seamless execution of service exceptional guest experiences and alignment with Wynns Forbes Five-Star standards.

Delilah operates as a modern-day supper club blending fine dining live entertainment and nightlife energy. The Restaurant Manager must deliver elevated hospitality while managing a dynamic environment that includes VIP clientele high-volume service periods and entertainment-driven dining.

Key Responsibilities

Operational Leadership

• Oversee all front-of-house operations ensuring seamless service flow across dining lounge and entertainment components
• Manage opening operating and closing procedures to ensure readiness and adherence to Wynn standards
• Monitor dining room pacing table turns and guest flow to maximize both experience and revenue
• Ensure all environmental elements (lighting music temperature presentation) align with the Delilah brand experience

Guest Experience & VIP Service

• Deliver highly personalized service aligned with Wynns luxury hospitality standards
• Engage and interact with VIP guests ensuring expectations are anticipated and exceeded
• Resolve guest concerns immediately implementing service recovery strategies when needed
• Collaborate with VIP Services Nightlife and Casino Marketing teams to enhance guest experiences

Team Leadership & Development

• Recruit train mentor and supervise FOH team members including servers hosts and support staff
• Conduct pre-shift meetings to communicate VIPs events entertainment schedules and service priorities
• Foster a high-performance culture that promotes professionalism accountability and collaboration
• Provide coaching performance evaluations and corrective action when required

Financial & Business Management

• Drive revenue through optimized seating strategies upselling and premium guest experiences
• Monitor labor scheduling and productivity to meet financial targets
• Control inventory and purchasing ensuring alignment with cost objectives
• Analyze business trends guest feedback and performance metrics to improve operations

Entertainment & Event Integration

• Coordinate closely with entertainment nightlife and event teams to execute nightly programming
• Ensure smooth transitions between dining live performances and late-night atmosphere
• Support private events special activations and high-profile bookings

Compliance & Brand Standards

• Ensure adherence to all health safety and sanitation regulations
• Maintain compliance with company policies and Nevada regulatory requirements
• Uphold Wynn grooming uniform and presentation standards across all team members
• Act as an ambassador of the Wynn brand and Delilah concept

Qualifications :

Education & Experience

• High school diploma or equivalent required; degree in Hospitality or related field preferred
• 2 years of management experience in fine dining luxury hospitality or nightlife-driven restaurants
• Experience in high-volume VIP-driven environments preferred

Knowledge & Skills

• Strong understanding of fine dining service standards and luxury guest experience
• Ability to manage both restaurant and nightlife-style operations within a single venue
• Proven leadership and team development capabilities
• Strong financial acumen including labor and cost control
• Excellent communication problem-solving and organizational skills

Licenses & Certifications

• Must be able to obtain and maintain all required work cards and gaming licenses
• Food Safety Certification (e.g. Health Card) required
• Alcohol Awareness certification required

Work Environment

• High-energy high-profile environment combining restaurant and nightlife elements
• Requires evenings late nights weekends and holidays
• Must be comfortable working in a fast-paced entertainment-driven setting

Additional Information :

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.

Remote Work :

No

Employment Type :

Full-time