Restaurant Manager Caffe al Teatro

The Caffe al Teatro Manager leads front-of-house teams drives speed and accuracy of service and collaborates with cross-functional resort departments to deliver a seamless guest experience across the property.

Key Responsibilities

Operational Leadership

• Oversee daily QSR operations ensuring speed of service order accuracy and product quality meet brand standards
• Manage opening operating and closing procedures to ensure operational readiness and consistency
• Conduct performance coaching evaluations and ongoing development conversations
• Foster a positive high-energy work environment that emphasizes teamwork efficiency and accountability
• Lead daily shift briefings to communicate priorities promotions and operational updates

Guest Experience

• Deliver a fast friendly and consistent guest service experience aligned with resort standards
• Resolve guest concerns quickly and professionally implementing service recovery strategies when needed
• Promote property-wide offerings by maintaining knowledge of resort restaurants events and amenities
• Maintain visible leadership presence during peak periods to engage guests and support operations

Financial & Administrative Management

• Manage labor deployment to meet productivity and budget targets
• Monitor sales transactions and key performance indicators (KPIs) such as throughput check average and labor cost
• Control inventory levels ordering and waste management for food beverage and supplies
• Review daily financial reports and identify opportunities for operational improvement

Qualifications :

Education & Experience

• High school diploma or equivalent required; degree in Hospitality Business or related field preferred
• 2 years of supervisory or management experience in quick-service fast casual or high-volume restaurant operations
• Experience in a casino resort or multi-unit environment preferred

Knowledge & Skills

• Strong operational knowledge of high-volume QSR or fast casual environments
• Proven ability to manage fast-paced service with a focus on speed and efficiency
• Strong leadership coaching and team development skills
• Financial acumen including labor management and cost control
• Excellent problem-solving organizational and communication skills

Licenses & Certifications

• Food Safety Certification (e.g. Health Card)
• Alcohol Awareness certification

Work Environment

• Fast-paced high-volume casino resort environment
• Requires extended periods of standing and walking
• Must be flexible to work nights weekends and holidays based on business demands

Additional Information :

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.

Remote Work :

No

Employment Type :

Full-time