Resort Concierge

Pay Rate: $20/ hour - Use our Daily Pay benefit and get access to your pay as you need it. 

As a Resort Concierge you will play a vital role in delivering exceptional guest experiences by curating personalized memorable Park City vacations. Leveraging your knowledge of the local area you will recommend and coordinate activities dining and excursions tailored to each guests preferences.

You will take ownership of the guest journey from initial inquiry through departure ensuring all reservations logistics and special requests are handled this highly visible role you will collaborate closely with multiple resort departments to anticipate guest needs resolve requests promptly and consistently exceed expectations. You demonstrate Westgates core values of Passion Integrity and Work Ethic in every interaction.

At Westgate Resorts our team members are the heart of our success. When you join the team you become part of a company that values hospitality teamwork and growth.

What you will do as the Resort Concierge:

• Provide tailored recommendations for activities dining and experiences in Park City and surrounding areas.
• Book and coordinate reservations transportation and excursions.
• Deliver exceptional personalized service throughout the guests stay
• Serve as a central point of contact for guest requests and special arrangements
• Partner with resort teams including front desk housekeeping food and beverage and activities to ensure seamless service delivery
• Anticipate guest needs and proactively enhance the overall experience

Qualifications :

• Previous experience in a resort/hotel front desk or concierge environment preferred
• Strong knowledge of Park City and surrounding attractions.
• Excellent communication and interpersonal skills.
• Exceptional attention to detail and organizational ability.
• A passion for hospitality and creating memorable experiences.
• Ability to multitask in a fast paced environment.
• Ability to work unsupervised and proven decision-making skills.
• Must be able to stand for long periods of time.
• Must be available to work evenings weekends and holidays.

Additional Information :

Why Westgate  

• Comprehensive Health Benefits Medical Dental and Vision Coverage
• Paid Time Off Vacation Sick and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay Access Your Earnings When You Need Them
• Family-Focused Benefits Pregnancy Parental Leave and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) Support When You Need It Most
• Life Disability Accident Critical Illness and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program Exclusive Discounts on Hotels Cruises Resorts Restaurants Entertainment and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship  Up to $40000 for Team Members Dependents
• Career Growth and Advancement Opportunities
• Community Involvement Give Back and Make an Impact

Why Westgate

• Highly Discounted Epic Locals Ski Pass While Supplies Last
• FREE Ski Snowboard and Mountain Bike Equipment Rentals
• FREE Garage Parking
• $2.00 in Meals in Team Member Breakroom
• Comprehensive Health Benefits Medical Dental and Vision Coverage
• Paid Time Off Vacation Sick and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay Access Your Earnings When You Need Them
• Family-Focused Benefits Pregnancy Parental Leave and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) Support When You Need It Most
• Life Disability Accident Critical Illness and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program Exclusive Discounts on Hotels Cruises Resorts Restaurants Entertainment and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship  Up to $40000 for Team Members Dependents
• Career Growth and Advancement Opportunities
• Community Involvement Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility duty or qualification required. Duties responsibilities and activities may change at any time with or without notice.

Remote Work :

No

Employment Type :

Full-time