Residential Support Specialist

Alpha House is a nonprofit organization dedicated to providing compassionate evidence-based services that support individuals and families on their journey toward recovery stability and self-sufficiency. Through residential and community-based programs Alpha House empowers those facing substance use and other life challenges by fostering hope healing and lasting positive change.

We are seeking a compassionate and dependable Residential Support Specialist to help create a safe supportive and recovery-focused environment for residents participating in our residential this role you will build positive relationships with residents while helping maintain a structured living environment promoting program engagement and responding to safety and support needs with professionalism and empathy.

If you are passionate about making a meaningful difference in the lives of others and thrive in a collaborative mission-driven environment we encourage you to apply!

Note: Positions are available on both AM and PM shifts. We especially encourage candidates with PM availability to apply as evening coverage is our highest current staffing priority.

Responsibilities:

• Foster a safe welcoming and recovery-oriented residential environment that promotes resident well-being and personal growth.
• Monitor the residential facility and conduct routine safety checks to ensure the safety of residents staff and the facility.
• Build supportive relationships with residents while encouraging adherence to program expectations schedules and daily routines.
• Observe resident behavior and communicate concerns progress or significant changes to the clinical and program teams.
• Respond calmly and effectively to emergencies behavioral health situations and safety concerns while following established organizational protocols.
• Document daily activities resident interactions incidents and observations accurately and in a timely manner.
• Provide encouragement guidance and appropriate support using trauma-informed recovery-oriented practices.
• Collaborate closely with clinical and program staff to ensure continuity of care and support for residents.
• Assist in maintaining a clean organized and welcoming residential environment.
• Respond to medical emergencies including behavioral health and overdose situations in accordance with agency policies. Administer naloxone (Narcan) when appropriate and trained contact emergency medical services as needed and complete required incident documentation and follow-up.

• High school diploma or equivalent required.
• Experience working in behavioral health human services residential programs or related environments preferred.
• Experience supporting individuals in recovery or vulnerable populations preferred.
• CPR/First Aid certification preferred or ability to obtain within required timeframe.