Residential Supervisor

OverviewAs a Residential Supervisor at Barber National Institute you will support our mission of Making Dreams Come True by leading residential teams that provide safe person-centered support and promote belonging independence and quality of life for the individuals we will provide day-to-day operational leadership for assigned Community Homes supporting Direct Support Professionals (DSPs) and Lead DSPs while ensuring high-quality services regulatory compliance and effective program operations. Spending the majority of your time in assigned homes you will provide coaching guidance and operational oversight while remaining outside the direct care staffing closely with the Associate Director Program Specialists Nursing Human Resources Behavior Specialists and other interdisciplinary partners you will help ensure consistent implementation of Individual Support Plans (ISPs) maintain licensing readiness support staff development and promote a safe respectful and accountable environment for both individuals receiving services and team position requires a flexible schedule based on operational needs including evenings weekends holidays and on-call Youll BringStrong leadership and supervisory skills with the ability to coach develop and hold staff communication and relationship-building skills with individuals families staff guardians community partners and internal to create a positive respectful and accountable team organizational skills with the ability to manage staffing scheduling documentation compliance and operational to respond calmly and effectively to incidents emergencies staffing challenges and changing operational attention to detail and the ability to maintain accurate complete and regulatory-compliant to analyze staffing operational and financial information to identify trends and support informed to manage competing priorities while ensuring continuity and quality of knowledge of residential human services operations Chapter 6400 requirements licensing standards and regulatory with HRIS and documentation systems such as Dayforce and CareLogic with the ability to learn new systems and technology as to promote safe work practices and reinforce organizational policies procedures and regulatory to work a flexible schedule including evenings weekends holidays and on-call to travel between assigned Community Homes and other Barber National Institute locations as Youll HaveHigh school diploma or equivalent required; associates degree in human services social services business or a related field degree preferred for roles supporting multi-site supervision budgeting and regulatory to three years of progressively responsible experience in residential or community-based human services including demonstrated leadership or supervisory experience combinations of education and substantial residential services leadership experience may be drivers license and ongoing compliance with all agency and insurer driving eligibility and First Aid certifications to successfully obtain and maintain Medication Administration and Med Observer certifications as required by program needs and to enroll in the National Alliance for Direct Support Professionals (NADSP) Front Line Supervisor (FLS) cohort before completing the first year in the completion and maintenance of all required regulatory and agency clearances including criminal background checks child abuse clearances and fingerprinting as to meet the physical and environmental requirements of the position including safely assisting individuals with mobility transfers positioning and other support needs as required.A Typical Day May IncludeProviding daily leadership and operational oversight for assigned Community coaching and developing DSPs and Lead DSPs through regular feedback performance conversations recognition and corrective action when in recruitment interviewing hiring onboarding and retention efforts in partnership with Human regular team meetings to communicate organizational updates reinforce expectations review priorities and encourage open team members complete required training certifications and annual learning staff schedules coordinating shift coverage and addressing call-offs to ensure uninterrupted support for individuals receiving timecards and paid time off requests while monitoring overtime staffing trends and workforce facility equipment transportation and other operational needs while ensuring maintenance concerns receive timely service delivery documentation and program practices to ensure compliance with agency policies Chapter 6100 and 6400 regulations licensing standards and contractual documentation for accuracy completeness and regulatory compliance while providing coaching and follow-up as with Program Specialists to maintain licensing readiness prepare for audits and complete corrective routine home visits and safety reviews to identify hazards and ensure homes remain clean safe and incidents accidents and near misses; documenting findings; coordinating follow-up; and implementing measures to reduce future reporting suspected abuse or neglect and taking appropriate action to ensure individual safety in accordance with agency policy and regulatory Medication Administration and Med Observer certifications while ensuring required staff certifications remain staffing coverage and transportation needs related to medical appointments scheduled by in admissions annual meetings discharge planning and other interdisciplinary meetings to support continuity of positive working relationships with individuals families guardians community partners and internal departments to promote responsive person-centered operational trends and identifying opportunities to improve service quality staffing safety compliance and BNIs Core Commitments by modeling integrity adaptability collaboration ethical decision-making transparent communication and mission-centered a culture of accountability professional growth continuous improvement and respect across assigned residential teams.