Residential Specialist-Homeless Services
Brooklyn, NY - USA
Job Summary
S:US is seeking a Residential Specialist for their mens shelter in Brooklyn.
This position is located at Ralph Avenue Brooklyn NY 11233
The Residential Specialiststaff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies monitoring surveillance systems and acting as a role model to tenants and encourage program this role you will provide necessary support to residents for a variety of issues make hourly observation rounds and document in the communication log communicate incidents to supervisory staff via written incident reports and communication log and attend staff meetings. You will also provide frontline crisis intervention answer phones and route calls as needed ensure reception area is tidy and perform other duties as requested by supervisor.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Conduct regular scheduled rounds to ensure safety and residents wellbeing
- Enter activity log information and shift notes in a timely fashion and accurate manner.
- Complete necessary admissions paperwork
- Assist in escorting residents to services and activities outside of the facility such as clinics income maintenance centers and housing referral
- Meet with Shift Supervisor for individual and group supervision
- Planning implementing and/or researching self-care and other social activities for residents conduct Resident Support groups
- Meet with case managers on regular basis to assist in assigned tasks
- Provide initial orientation to program
- Provide administrative support in areas of office coverage telephone and clerical work food services
- Understand and follow emergency procedures including fire drills
- Perform other duties as assigned by Shift Supervisor and Program Director
- Attend job related trainings and agency meetings as necessary
- Provide meal coordination
- Associate Degree in Human Services or High Diploma or GED with 3 years social service experience
- F02 certification and Security license is mandatory but may be obtained within 6 months if hired.
- Learn and integrate a trauma-informed client-centered approach using an anti -oppressive lens into your work with the people we serve.
- Use neutral and non- judgmental language when responding to the needs and requests of the residents
- Must have ability to be flexible with schedule as needed
- Ability to maintain professional maturity during crisis situation
- Demonstrated sensitivity and experience with and/or knowledge of homelessness substance misuse and harm reduction working with the disenfranchised communities including
- whom identify LGBQT HIV/AIDs affected the elderly and individuals with mental health and developmental disabilities.
REFERRED QUALIFICATIONS & SKILLS
- Effective written and oral communication skills
- Proficiency with computer-based programs typing skills
- Must be able to lift up to 15 lbs.
- F80
- Basic First Aid
- Naloxone certification
- Valid drivers license and bi-lingual communication preferred
- Food Handler license preferred
Benefits Overview:We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays
S:US IS AN EQUAL OPPORTUNITY EMPLOYER
Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect integrity support maximizing individualpotentialand continuous quality improvement.From health and wellness resources to generous PTO professional development and more explore all that we offer on ourBenefits Pageand see how S:US invests in you.
We believe in fostering a culture built on our core values: respect integrity support maximizing individualpotentialand continuous quality improvement.
All qualified applicants will receive consideration for employment without regard to race color religion disability age sexual orientation national origin veteran status or genetic information and including all other statuses protected by Federal State and Local laws. S:US is committed to providing access equalopportunityand reasonable accommodation for individuals with disabilities in employment its services programs and activities including allowance of the use ofservicesanimals. To request reasonable accommodation or if you believe such a request was improperly handled or denied contact theLeave Teamat.
Required Experience:
IC
About Company
Services for the UnderServed (S:US) envisions a city where everyone has a roof over their head, is healthy, productive and can enjoy the social connections that create a life of purpose. Founded in 1978, S:US works with over 37,000 individuals and their families every year to create p ... View more