Residential Service Plumber, Licensed

Residential Service Plumber McWilliams (Livingston TX)
Uncapped Commission Performance-Based Pay Year-Round Work

Be part of something thats actually growing. McWilliams is expanding our high-performing Residential Plumbing Service Team in Livingston and were looking for a driven customer-focused licensed Service Plumber who wants steady call volume and the freedom to earn more based on performance. If thats you this is the opportunity youve been waiting for.

Who We Are
McWilliams is a trusted name in home services delivering top-tier HVAC and plumbing to families across Texas. We keep growing because we invest in great people organized systems and a culture built on craftsmanship integrity and treating our team like the professionals they are.

What We Offer

• Performance-based pay with uncapped commission and strong steady residential call volume
• Year-round demand no slow seasons
• Company vehicle tools iPad and technology provided
• Health dental and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Ongoing technical and sales training
• MondayFriday schedule with rotating on-call
• Supportive leadership organized dispatch and a clear path to advancement

What Youll Do

• Perform maintenance and service calls as directed by dispatch
• Arrive on time to your first call each day and keep every customer updated with accurate ETAs
• Use the expectation card on arrival to walk the customer through what to expect during the call
• Complete a thorough inspection of the plumbing system on every call following the evaluation checklist and notifying the customer of any issues found
• Present clear tiered (ABC) repair and replacement options based on the customers wants and needs
• Share information and pricing on service agreements accessories and other comfort improvements
• Debrief with dispatch after each call and communicate any parts used for replenishment
• Follow the PO process for non-truck-stock parts to ensure accurate pricing and a high rate of warm-call completions
• Keep your vehicle stocked accurately inventoried clean and safe and pass quarterly vehicle inspections
• Return defective warranty parts and unused inventory to the branch
• Accurately complete all required documentation including checklists and hours/materials used
• Maintain a professional image in company-approved uniform at all times
• Participate in company training and follow all safety policies reporting any safety concerns to a manager or team leader

What Were Looking For

• A motivated goal-driven team-oriented licensed professional
• Comfortable earning through a performance-based pay structure
• Strong communication and interpersonal skills with a genuine desire to exceed client expectations
• Someone who takes pride in clean done-right work

Requirements

• Texas Tradesman Plumber-Limited License or above (Journeyman or Master) required
• 2 years of residential service plumbing experience required
• ServiceTitan experience is a plus
• Able to use a tablet smartphone and read a map or follow GPS
• Valid drivers license and insurable driving record
• Neat clean professional appearance and excellent interpersonal communication skills