Residential Sales Consultant III
Raleigh, WV - USA
Job Summary
Welcome!
The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations using traditional lead-generation techniques as well as internal lead pipelines.
Key Responsibilities:
Present comfort options of residential HVAC and water heater products and services to new and established customers.
Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.
Create relationships with prospective customer and referral as well initiating calls to generate sales
Work collaboratively with technical team members onsite to promote and ensure a 100% customer satisfaction experience.
Remain up to date on the latest industry trends service methods systems and technology available within the market and the business.
Required Qualifications:
Our Residential Sales Consultants (RSCs) are highly ambitious results-oriented and self-motivated individuals. Skilled in providing innovative customer-related recommendations developing effective proposals handling negotiating and closing sales. To accomplish this a successful RSC must possess:
At least a High school degree or GED. A Bachelors degree or related professional sales certifications preferred.
Prior sales experience with a preference for experience with direct selling to consumers
Strong selling and business-development skills.
A demonstrated ability to effectively communication concepts to a variety of audiences.
Demonstrated commitment to the delivery of high quality customer-focused service.
Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate this into business solutions the business can offer.
Valid drivers license with acceptable driving record.
Ability to consistently demonstrate a positive attendance record.
Available to work flexible hours and on-call shifts as needed.
Ability to meet physical demands - climb ladders and/or attic stairs to maneuver in attics basements and crawl spaces to access HVAC units in order to assess customer requirements and take measurements.
What Do We Offer You as a Service Experts Employee
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs including:
Competitive Pay with incentive opportunities
Paid Time Off and Company Holiday Pay
Medical Dental and Vision Insurance programs
401(k) Retirement Savings Plan with company matching contributions
Life Insurance and disability insurance options
Supplemental benefit programs
World Class Training opportunities through our Experts University
Career Development opportunities
Minimum Experience: 4
Years Minimum Education: Bachelors Degree
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities duties or skills required for the job and is subject to review and change at any time with or without notice in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations upon request for individuals to participate in the application and hiring process. To request an accommodation please email
Required Experience:
Contract