Residential Program Manager

Lead with purpose. Strengthen teams. Shape services that make a difference.

At Easterseals PORT Health (ESPH) our mission is to empower individuals strengthen families and help communities thrive. We are seeking an experienced and mission-driven Residential Program Manager to provide leadership and strategic oversight for our residential services.

This is an opportunity for an accomplished behavioral health leader to develop high-performing teams strengthen program quality influence operational strategy and help shape exceptional residential crisis services for individuals with intellectual and developmental disabilities and behavioral health needs.

Your Role in Our Mission

As the Residential Program Manager you will provide operational and programmatic leadership across assigned group homes. You will lead through other residential leaders helping teams achieve strong clinical operational fiscal and service outcomes while maintaining a culture of accountability collaboration and person-centered support.

You will also serve as an important partner to internal teams community agencies referral sources and other stakeholders working together to ensure individuals receive high-quality responsive services.

Schedule: Flexible schedule for this hybrid position with regular travel to residential facilities. Occasional overnight travel may be required.

How Youll Make an Impact

• Lead program performance and operations across assigned group homes promoting quality consistency accountability and exceptional support for the individuals we serve.
• Develop and mentor residential leaders through coaching goal setting problem solving performance management and ongoing leadership development.
• Champion person-centered recovery-oriented best practices while strengthening approaches to crisis services family involvement self-direction health and wellness.
• Drive operational and fiscal performance by monitoring budgets revenue expenses labor utilization and other key program measures and proactively addressing areas of opportunity.
• Ensure quality and regulatory readiness by maintaining compliance with applicable licensing payer training documentation agency and program requirements.
• Build strong partnerships and teams by supporting recruitment admissions referrals and collaboration with employees Community Service Boards hospitals MCOs families and community partners.

Why Join Easterseals PORT Health

This is more than an opportunity to manage programs. It is an opportunity to develop leaders influence how services are delivered and create meaningful change for individuals and families who depend on our services.

As part of Easterseals PORT Health youll join a mission-driven organization where your leadership can strengthen teams improve program performance and help advance behavioral health and developmental disability services across the communities we serve.

Compensation & Benefits

Benefits-eligible team members have access to a comprehensive benefits package that includes:

• Competitive salary of $78000 (based on experience)
• Generous paid time off and paid holidays
• Medical dental and vision benefits
• Company-paid life and disability insurance
• 403(b) retirement plan
• Employee Assistance Program and legal services support
• Public Service Loan Forgiveness (PSLF) qualifying employer plus opportunities for professional development and leadership growth

What Were Looking For

Were looking for a collaborative solutions-focused leader who can see the big picture while staying connected to the people and programs behind it.

• Bachelors degree from a USDOE or CHEA-accredited institution; human services or a related field preferred.
• Current Qualified Mental Health Professional (QMHP) credential with the Virginia Department of Health Professions is REQUIRED
• Demonstrated leadership experience within residential services including experience developing coaching and supporting successful teams.
• Experience with budget management fiscal reporting expense monitoring and operational oversight.
• Strong knowledge of behavioral health and person-centered practices including assessment crisis services goal development and supporting individuals with complex needs.
• Strong strategic communication and relationship-building skills with the ability to manage competing priorities use EMR/EHR and Microsoft 365 technology and regularly travel among residential locations.
• A valid unrestricted drivers license and personal vehicle insurance are required.

Ready to Lead With Purpose

If youre a leader who is energized by developing people strengthening programs solving complex challenges and creating meaningful change we want to hear from you.

Bring your leadership experience and help build strong teams and exceptional residential services for the individuals and families who depend on us.

Apply today at or send your resume to

About Easterseals PORT Health

Easterseals PORT Health is a trustworthy and compassionate partner providing exceptional services in disability mental health and substance use to help our neighbors live their best lives. Purpose dedication and empathy drive our in-person and telehealth service delivery.

Our 2600-member team provides more than 10.2 million hours of meaningful support to 40200 children adults and families in 11000 home facility and community locations across North Carolina and Virginia.

Easterseals PORT Health is an Inclusive Culture Different Voices Embracing Potential Authentic Self and Learning and Growing (IDEAL) organization.

Applicants of all abilities are encouraged to apply!

Required Experience:

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