Residential Experience & Living Learning Community Coordinator

DEPARTMENT/ADMINISTRATION:Office of Student Affairs

POSITION:Administrative Exempt (12 months) Full-time (40 Hours)

SALARY RANGE:$70304-$70304

HIRING RANGE:Anticipated hiring range is near or at the minimum of the classification

commensurate with candidates education experience skills and training.

INTRODUCTORY PERIOD:Twelve (12) Months

AVAILABLE:Immediately

POSTING DATE:June 12 2026

APPLICATION DEADLINE:Open Until Filled Apply Immediately.

Definition of Classification:

Developed in 1969 the Johnston Center for Integrative Studies is one of the oldest academic living-learning communities in the country and a signature program at the University of Redlands. Students live and learn together in the Johnston dorm where there are classrooms creative spaces a meditation room a commuter lounge and a music room. As students in an intentional consensus-based community Johnston students work together to use their community budget to bring in speakers host live music and other events and support community and academic projects. Central to Johnston is self-governance which empowers students to make decisions about how best to live and learn together. Johnston also uses a restorative justice approach to conduct in order to restore and repair community harm.
Reporting to the Associate Dean of Residence Life Housing and Student Wellbeing the Residential Experience Coordinator is a member of the University of Redlands Residence Life and Housing staff who has a responsibility for the direct oversight of the Johnston Center for Integrative Studies residential community and provides leadership for the expansion of living learning communities within the University of Redlands overall Residential Experience program.

Liaising closely with the Johnston Program Director and faculty the Residential Experience Coordinator is expected to take an active role in both maintaining the traditions and the continued development of a transformational Residential Experience and living learning community program that drives student retention and success. The dynamic Residential Experience Coordinator has a visible and approachable campus presence fostering student campus life engagement community belonging education and development group and individual mediation and caring follow-up on personal academic medical and social issues. This is a 12-month full-time live-in position in a rent-free apartment.

Duties and Responsibilities:

The duties and responsibilities include but are not limited to the following:

Community Development and Engagement
Create and maintain a vibrant and holistic living/learning environment within the Johnston residential community that supports student success residential experience and residential education.
Facilitate student integration and acclimation into their university and housing experiences.
Work with Residence Life to secure Johnston student budget at the beginning of the academic year and help students learn how to be good stewards of their budget in alignment with Johnston and University policies and procedures.
Participate and help coordinate the weekly Johnston Community Meeting maintaining an archive of notes for this meeting and keeping a record of student expenditures.
Provide upport for event and programmatic planning including space and technological needs.
Provide mentorship and student leadership development to Johnston student leaders and residents to empower cultivate their creativity and constructively engage them as changemakers.
Organize and facilitate Johnston Community retreat in collaboration with the Johnston Director.
Lead and conduct training on Johnston Community and University events with alcohol policy in collaboration with Dean of Students and Belonging office Dean of Students Campus Life office and Public Safety.
Work with the Johnston Director to help facilitate Johnstons supplementary New Student Orientation including recruitment of Johnston Student Orientation student leaders in collaboration with the University New Student Orientation Staff and Student Campus Life.
Foster diversity inclusion and belonging within the community.
Help students maintain a strong co-curricular Residential Experience program. Support the ideals of equity and access within the community at large.
Advise and counsel students regarding their personal mental health and academic wellness. Refer students to appropriate resources.
Work collaboratively to ensure the Residential Experience program aligns with department divisional and institutional priorities while honoring Johnstons unique living-learning practices and approach to self-governance and consensus.
Collaborate with housing professionals to discuss and address issues which affect the housing community at large.
Maintain a visible presence within the Johnston residential community.
Serve as a residential community standards educator for residential student conduct related community educational initiatives and community concerns trends issues support needs and interventions. Facilitate Johnston Peer Council (JPC) restorative justice with guidance and in partnership with Assistant Dean of Community Standards and Wellbeing. Utilize student conduct software to manage student educational records. (this is a repeat of 3rd bullet point in first section so you might not need both)
In partnership with the Assistant Dean of Community Standards and Wellbeing oversee compliance and operations related to the Student Food Pantry within the Johnston community.
Facilitate weekly Johnston community meetings on Tuesdays at 4:00 p.m. Keep an accurate record of student expenditures.
Collaborate with faculty and stakeholders to implement programs and initiatives connected to the Johnston living-learning community.
Serve as a department representative on university and/or divisional committees and/or workgroups and provide collaborative support for events and programs as needed (e.g. orientation admitted students day commencement)
Expand Johnston community collaboration with other residential communities student affairs student services and resources academic affairs and signature events and programs (e.g. Bulldog Beginnings Multicultural Festival Bulldog Civic Engagement Collective UR The Change Initiative Social Justice Conference career readiness service learning .
Establish and oversee schedule for embedded care and student skill development support for Johnston residential community in partnership with campus partners (e.g. Counseling Career Development Student Success Center Wellbeing bystander intervention).
Provide support for division of student affairs Johnston community and/or institutional signature events and programs (e.g. new student orientation Bulldog Beginnings Bulldog Civic Engagement LiveWell Bulldogs Student Involvement Fair Commencement).
Participate in student affairs and institutional meetings professional development opportunities and support the advancement of divisional key performance indicators to advance student success and retention outcomes.

Development Training and Supervision of Student Leaders
Oversee the leadership competencies and development of a diverse team of Community Assistants ensuring National Association of Colleges and Employers (NACE) career competency integration
Assist the Associate Dean and Johnston community with the overall recruitment selection and training of Community Assistants
Provide ongoing coaching support mentorship and leadership competency development for Community Assistants. Work with students to facilitate community building residential activity engagement residential community floor meetings and holistic student outreach check-ins in partnership with Community Assistants.
Co-facilitate weekly course to provide training address concerns plan upcoming events provide professional development and support overall Community Assistant student leader retention and success etc.
Hold weekly one-on-one meetings with Community Assistants.
Foster communication collaboration and positive working relationships within the Community Assistant team.
Work with students to facilitate study halls and academic support initiatives with Community Assistants. Advise 1-2 RA collateral assignments: RA Recruitment and Selection Recognition and Spirit Collateral Communication and Social Media and/or Student Leader Training and Development
Supervise the Johnston Community Intern work study position.

Residence Life and Housing Operations
Coordinate residential living placements of Johnston Community students in collaboration with the Associate Dean of Residence Life and Housing and in partnership with the Office of Student Success and Accessibility.
Monitor and respond to inquiries from email accounts phone calls and voicemails daily on behalf of the office of Residence Life and Housing and Student Affairs
Reviews investigates and responds to housing concerns and complaints of students parents staff members and others in a manner that provides community care solution-oriented outcomes and accurate information.
Coordinate with Facilities to track work orders for the residence halls and laundry machine concerns with WASH universitys laundry vendor.
Post to update and maintain website and social media accounts on behalf of Student Affairs and Residence Life and Housing.
Coordinate and reserve campus spaces and equipment for meetings and events.
Actively support data collection and assessment efforts including through utilization of and management of student data through use of software (e.g. housing student conduct Navigate).
Conducts assigned responsibilities associated with checking in/out students and other administrative processes related to housing residents in the StarRez system.
Maintain facilities through regular building walk throughs and inventory accounts.
Manages community and roommate agreements for Johnston community.
In partnership with the Office of Environmental Health and Safety Facilities Management and Public Safety assists in the execution of fire drills and health and safety inspections as scheduled by the department.
Maintain FERPA student records privacy regulations as well as other federal regulations applicable to campus housing student conduct Clery reporting Equity and Title IX reporting and student records management.

Emergency Response and Crisis Intervention
Perform on-call duties being accessible and able to respond by phone or in-person. When necessary return to campus.
Carry the on-call phone on a rotating weekly basis (including evening weekend holiday and University breaks)
Work closely with the Community Assistants and Associate Dean to proactively identify and support students in need of care or referral.
Make decisions in emergencies regarding safety medical and security concerns and alert the Backup Administrator-on-Call when warranted.
Provide educational programming and proactive interventions that promote responsible decision-making safety health education and student wellbeing.
Performs other duties as assigned

Qualification Guidelines

Any combination equivalent to but not limited to the following:

Experience/Training/Education:

MINIMUM QUALIFICATIONS:
Masters degree in student affairs higher education leadership higher education counseling or a related field.
Two years experience working in a residential community and/or within a residential living learning community in residence life in higher education.
Experience working with and supporting underrepresented neurodivergent first-generation student and actively involved student changemaker subpopulations.
Understanding of student development theory and its application to the student-centered experience.

PREFERRED QUALIFICATIONS:
Ability and interest in working with a diverse population.
Experience delivering holistic student care.
Demonstrated skills in leadership hiring and supervision group facilitation advising training programming community development and conduct.
Demonstrated skills in mediation processes and crisis intervention.
Strong verbal non-verbal and written communication skills.
Ability to perform under pressure relate positively to people and to motivate others to function as a fully participative member of a team.
Working knowledge of student support service units which work closely with Residence Life and Housing.
Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations analyze and define the problem draw valid conclusions and project consequences of various alternative courses of action.
Ability to maintain a high level of confidentiality as well as a thorough knowledge of department and campus policies procedures and practices.
Understanding of FERPA student records privacy regulations as well as other federal regulations applicable to campus housing departments.
Demonstrated capacity to interpret and enforce procedures and policies.
Ability to carry out a variety of professionally complex assignments without detailed instructions.

Knowledge and Skills:

• Demonstrated knowledge of student development theory residence life practices living-learning communities and student engagement strategies within higher education.
• Strong interpersonal skills with the ability to build meaningful relationships and effectively communicate with students faculty staff families and campus partners.
• Proven ability to advise mentor and develop student leaders while fostering a supportive and inclusive residential community.
• Excellent organizational skills with the capacity to manage multiple priorities coordinate programs and events and maintain accurate records and documentation.
• Effective conflict resolution and facilitation skills with experience navigating complex student concerns mediation processes and restorative practices.
• Ability to respond appropriately to emergencies crises and student wellbeing concerns while exercising sound judgment and professionalism.
• Working knowledge of FERPA student conduct processes campus housing operations and applicable higher education regulations and policies.
• Capacity to collaborate across departments and contribute to institutional initiatives that support student success retention belonging and community engagement.
• Must be able to competently interact with a culturally and ethnically diverse population of students faculty and staff.

Physical Requirements/Working Conditions:

Working Conditions:
Standard office and field setting. Duties performed are primarily in an office environment while sitting at a desk or computer workstation or in meetings. At least minimal environmental controls to assure health and comfort.

Physical Demands:

Incumbents regularly sit for long periods; walk short distances on a regular basis; travel to various locations to attend meetings and conduct work; use hands and fingers to operate an electronic keyboard or other office machines; reach with hands and arms; stoop or kneel or crouch to file; speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift carry and/or move objects weighing up to 10 pounds.

TO APPLY:A resume/CV and cover letter are compliance with The Americans with Disabilities Act if selected for the interview process and accommodations are needed please call .If you are unable to complete an application due to a disability contact us at to ask for accommodation or an alternative application process.