Residential Drain Technician

Join the Heritage Home Service team as a Residential Drain Technician at our North Hampton NH location

Multiple Shifts Available!!!

Why Heritage

At Heritage we live by our core values: Always Pursue Better Treat People Right and Do Things Well. We provide a supportive environment where your skills and hard work are recognized and rewarded. Our commitment to service and technical excellence is backed by decades of expertise. Join a company that values both professional growth and a healthy work-life balance!

What Youll Do:

Drain Cleaning & Clearing Perform residential drain cleaning using cable machines highpressure jetting equipment and other tools to clear blockages in sinks tubs toilets main lines and sewer systems.

Sewer Line Diagnostics Conduct sewer camera inspections to identify root intrusion pipe damage blockages and system defects.

Troubleshooting & Problem Solving Diagnose drain and sewer issues determine root causes and recommend effective solutions to restore proper flow.

Preventative Maintenance Services Provide routine drain maintenance including descaling root treatment and system flushing to prevent future issues.

Customer Communication Clearly explain findings recommended services and repair options to homeowners while maintaining a friendly professional demeanor.

Cost Estimates & Recommendations Prepare accurate service estimates and educate customers on longterm solutions such as sewer repair replacement or preventative maintenance plans.

Service Titan Documentation Use Service Titan to document work performed update job notes track service history and manage customer interactions.

Equipment Care & Safety Maintain draincleaning equipment follow safety protocols and ensure all work complies with local codes and industry standards.

Customer Service Excellence Deliver exceptional service resolve concerns promptly and ensure a positive customer experience from start to finish.

What Youll Bring:

• Experience 23 years of experience in drain cleaning sewer maintenance or a related residential service role.
• Technical Skills Proficiency with cable machinesjetters sewer cameras locators and other draincleaning tools.
• Service Software Experience with Service Titan or similar fieldservice software preferred.
• Communication Skills Strong ability to communicate clearly with customers and team members.
• Attention to Detail Ability to accurately diagnose issues and perform work that meets safety and code standards.
• CustomerFocused Mindset Commitment to delivering highquality service with professionalism and a positive attitude.
• Drivers License Valid drivers license with a clean driving record.

What We Offer:

• Up to 4% match on 401(k)
• Health Dental Vision Insurance
• Short/Long-Term Disability & Life Insurance
• 48 hours of holiday time a year
• 120 hours of PTO per year available after 90 days
• 20% Family discounts on services
• Referral Bonus Programs
• Take-home truck tool allowance uniforms phone and tablet provided

Heritage Home Service is an equal opportunity employer committed to providing a workplace free from discrimination and harassment. We value diversity and do not discriminate based on race color religion sex national origin age disability or any other protected characteristic. All qualified applicants will receive consideration for employment.