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Residential Door Attendant
Job Location:
Job Location:
New York City, NY - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
17 September 2026 (8 days ago)
Posted:
Application Deadline:
15 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Column Technical Services is seeking a polished and professional Residential Door Attendant who enjoys interacting with people and providing exceptional service to join a premier residential community in Manhattan NY! This position offers the opportunity to be the face of the building assisting residents and guests while helping maintain a safe and welcoming environment. Candidates with experience in hospitality concierge services residential properties customer service or security are encouraged to apply. If youre dependable personable and take pride in delivering first-class service wed love to hear from you!
Position Summary
The Residential Door Attendant serves as the first point of contact for residents guests and service providers at an assigned residential property. This role is responsible for monitoring building access welcoming and announcing visitors assisting residents as needed and helping maintain a safe secure and professional environment throughout the property.
Key Responsibilities
Resident and Visitor Services
- Remain stationed at the designated lobby post to monitor and observe all building entrances and exits.
- Greet visitors and notify residents of arriving guests vendors or service personnel.
- Verify and facilitate access for authorized residents and approved family members when required.
- Provide assistance to residents with packages groceries luggage and other personal belongings.
- Assist residents visitors and family members entering or exiting vehicles.
- Arrange or hail taxi services upon request.
- Offer directions and guidance to residents guests vendors and visitors within the building.
Building Security and Access Control
- Ensure the assigned post remains attended at all times whenever possible.
- Leave the post only when necessary to assist residents or respond to emergencies.
- If temporary absence from the post is required secure all entry points before departing and return promptly.
- Notify the Lead Doorman of any instance in which the post must be left unattended.
- Maintain strict control and accountability of all keys assigned for operational duties.
- Immediately report lost missing or unaccounted-for keys to the Supervisor and Housing Office.
- Demonstrate knowledge of building security systems access controls and established security procedures.
- Monitor entranceways and lobby areas to discourage unauthorized gatherings or disruptive activity.
- Report any security concerns or incidents to the Housing Office Building Manager or appropriate authorities as necessary.
Property Monitoring and Reporting
- Conduct routine exterior perimeter inspections and report maintenance security safety or cleanliness concerns to the appropriate department.
- Promptly communicate building emergencies operational issues or maintenance problems to management and when authorized contact service providers for assistance.
- Document unusual events incidents or noteworthy observations and ensure supervisors are informed.
Package and Mail Management
- Accept and securely hold resident deliveries and packages until they can be released to the appropriate resident.
- Assist with sorting and distributing mail to resident mailboxes when assigned to do so.
Record Keeping
- Maintain accurate visitor and contractor logs including names arrival times departure times and purpose of visit.
- Record incidents irregular activities or building-related concerns in the logbook.
- Notify management of any significant events or issues documented during the shift.
Housekeeping and Appearance
- Maintain a clean organized and professional lobby environment.
- Perform light housekeeping duties in common areas as needed including vacuuming dusting counters and tidying the lobby.
- Present a professional appearance and contribute to a welcoming atmosphere for residents and guests.
Required Skills and Experience
- Strong customer service interpersonal and communication skills.
- Ability to interact professionally with residents guests vendors and staff.
- Strong attention to detail and situational awareness.
- Ability to maintain accurate records and follow established procedures.
- Dependable professional and capable of handling multiple responsibilities in a residential environment.
Regular Weekly Schedule (EST)
- Sunday: 12:30 PM - 8:30 PM
- Monday: Off
- Tuesday: 12:30 PM - 8:30 PM
- Wednesday: 12:30 PM - 8:30 PM
- Thursday: Off
- Friday: 12:30 PM - 8:30 PM
- Saturday: 12:30 PM - 8:30 PM
Additional Shift Coverage Requirements (EST)
Candidates must be flexible and available to work alternative shifts including:
- 7:30 AM-3:30 PM
- 12:30 PM - 8:30 PM
- 3:30 PM - 11:30 PM
Additional Requirement
Candidates must have a flexible schedule and be willing to work alternate shifts weekends holidays and overtime when operational needs require.
Required Experience:
IC
About Company
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