Residential Dining Supervisor

If you need assistance with the application process please contact the Office of Human Resources ator or visit theHuman Resources Home Page.

Position Details

Position Title:
Residential Dining Supervisor

Position Type:
Staff

Location:
Moorhead

Employment Type:
Hourly Non-Exempt

Benefit Eligible:
Yes

General Employment Period:
January to December

General Work Schedule (days of week):
Academic year: Sunday - Wednesday with rare other days. Academic breaks and summer: Monday - Friday; other days as needed.

General shift hours:
Academic year: 9:30 am - 8:30 pm with two half-hour meal and academic breaks: Shifts are events-driven (if no events 8:00 am - 4:30 pm.)

Job Summary:

About the Role

Theprimary responsibility of this position is to ensure a high quality customer experience for our guests includingfood quality health and sanitation and general guest service.

What Youll Do

• Support the mission and vision of Concordia College and demonstrate the competencies as defined for this position.
• Supervise the Residential Dining Center during assigned shifts and ensure the highest standards of customer service are being met. Supervise and give direction to Dining Services employees and Student
• Managers. Provide training and guidance for employees.
• Ensure compliance with food safety guidelines according to local county state and federal food code guidelines including but not limited to proper handwashing; correct single-use glove use; uniform standards; general cleanliness; date marking; temperature documentation; and corrective actions as needed.
• Summer duties are based on operational needs including but not limited to Contract Services Catering Culinary Deliveries and Retail.
• Assist with ordering food and food-related supplies for Anderson Commons. Assist in menu forecasting and menu planning. Ensure documentation of product usage and record usage in menu management software.
• Assist with planning and execution of Dining Services programs and special events.
  Attend meetings and perform other duties as assigned.

What Were Looking For

This position is ideal for a candidate who enjoys hands-on supervisory leadership has a commitment to food safety and is committed to delivering an exceptional guest experience. The candidate can effectively supervise employees solve problems and a fast-paced environment and maintain high standards of quality and service.

Why Concordia

• You will have the opportunity to pursue your passion for hospitality in a mission-driven organization.
• Excellent employee benefits including comprehensive and affordable health dental and vision insurance; generous Planned Time Off; 13 paid holidays per year; tuition waivers for employee their spouse and eligible dependent children; and more.
• Consistent 40 hours per week schedule in a supportive respectful and professional work environment.

Minimum Qualifications:

• Minimum two years of experience in food service hospitality dining services or a related customer service environment;
• High school diploma or equivalent;
• Minimum one year of experience in providing work direction training or supervision to employees;
• ServSafe or similar food safety course certificate or pass ServSafe exam within the first three months of employment.
• Demonstrated knowledge of food safety and sanitation principles and ability to uphold them in a high volume dynamic operation;
• Strong verbal and written communication skills;
• Ability to effectively supervise and motivate a diverse workforce including student employees;
• Strong basic computer skills including email spreadsheets menu/inventory management systems and point-of-sale systems.

Preferred Qualifications:

• Associates or bachelors degree in hospitality management foodservice management business or a related field.;
• Three or more years of progressively responsible foodservice experience;
• Experience supervising employees in a high-volume dining restaurant hospitality or retail operation;
• Experience working in higher education dining services;
• Experience using menu/inventory management or food production software.

Knowledge Skills and Abilities

• Foodservice operations and best practices;
• Food safety and sanitation principles;
• Customer service standards and guest experience management;
• Employee training and performance management;
• Conflict resolution and problem solving;
• Ability to prioritize and manage multiple tasks in a fast-paced environment;
• Food production and service workflows;
• Applicable local state and federal food code requirements;
• Cash handling and point-of-sale systems;
• Broad range of food production skills including fundamental knowledge of food service equipment;
• Ability to work effectively and cooperatively with diverse groups of people.

• Health Insurance
• Health Savings Account
• Flexible Spending Account
• Vision Insurance
• Dental Insurance
• Preventative Chiropractic Program
• Retirement Plan
• Long-Term Disability Insurance (full-time only)
• Life Insurance (full-time only)
• 13 Paid holidays including the time off between Christmas and New Years
• MN Paid Family and Medical Leave
• Up to 100% tuition with discounts and scholarships for yourself and dependents at Concordia College and Concordia Language Villages
• Up to 50% tuition discount for dependents with Oak Grove Lutheran Schools
• Up to 100% tuition discounts for dependents with participating partners: CIC-TEP ELCA schools and Tuition Exchange Inc.
• Extras: access to athletic facilities library fitness classes athletic events theatre events purchase dining on campus free MATbus rides
• Salary 18.54 - 21.63USDHourly Wage

The final salary will be determined based on factors such as education experience skills certifications and alignment with the positions requirements. Other considerations may include internal equity and market conditions.

Employment Contingencies:
Background Check

Documents Needed to Apply

• Required Documents
  • None
• Optional Documents
  • Resume/Curriculum Vitae
  • Cover Letter
  • List of References
  • Licensure
  • Certification
  • Training
  • Other

Nondiscrimination Statement

Concordia College does not discriminate against any employee or applicant for employment on the basis of race color creed sex religion national origin age veteran status disability genetic information sexual orientation gender identity marital status familial status public assistance status membership or activity in a local human rights commission or any other legally protected status. The College is committed to providing equal opportunity in employment and fostering an inclusive and respectful environment for all. Reasonable accommodations are available to qualified individuals with disabilities throughout the recruitment process.

Inquiries regarding this policy may be directed to the Office of Human Resources Concordia College 901 8th Street South Moorhead MN 56562 .

Required Experience:

Manager