Residential Coordinator

Residential Coordinator

Help Create a Safe Supportive and Person-Centered Home

We are seeking a compassionate organized and dependable Residential Coordinator to oversee the daily operations of residential homes serving adults with complex medical neurological behavioral or developmental needs. This leadership role ensures high-quality care regulatory compliance staffing stability and a positive environment for both residents and team members.

The ideal candidate is a hands-on leader who is passionate about person-centered care staff development and operational excellence.

Position Summary

The Residential Coordinator is responsible for the day-to-day management of assigned residential homes ensuring individuals receive safe compassionate and high-quality services in accordance with individualized support plans and applicable regulatory standards. This position provides leadership to Direct Support Professionals (DSPs) oversees staffing maintains compliance and partners with clinical and administrative teams to promote exceptional outcomes.

Essential Responsibilities

Residential Operations

• Oversee the daily operations of assigned residential homes.
• Ensure a clean safe and welcoming home environment.
• Promote dignity independence and quality of life for each individual served.
• Monitor implementation of individualized service and behavior support plans.
• Respond promptly to incidents emergencies and resident concerns.

Leadership & Staffing

• Supervise coach and support Direct Support Professionals and Lead Staff.
• Create and maintain staffing schedules to ensure adequate coverage.
• Fill open shifts and assist with staffing shortages as needed.
• Monitor attendance punctuality and staff performance.
• Participate in interviewing onboarding training coaching and performance evaluations.
• Foster a positive accountable and team-oriented work environment.

Compliance & Documentation

• Ensure documentation is accurate complete and submitted on time.
• Conduct routine audits of resident records medication administration records and home documentation.
• Ensure compliance with state regulations licensing standards and organizational policies.
• Maintain readiness for regulatory surveys and internal audits.

Resident Care

• Monitor residents health safety and overall well-being.
• Coordinate appointments follow-up care and communication with healthcare providers.
• Ensure medications are administered and documented according to policy.
• Collaborate with nursing therapy behavioral health and case management teams.
• Advocate for residents while maintaining person-centered care.

Quality Improvement

• Identify opportunities to improve resident outcomes and operational efficiency.
• Monitor incident trends and implement corrective actions.
• Participate in quality improvement initiatives.
• Support continuous staff education and best practices.

Qualifications

• Associates or Bachelors degree in Human Services Healthcare Administration Social Work Psychology Nursing or a related field preferred.
• Previous leadership or supervisory experience in residential services healthcare behavioral health developmental disabilities or long-term care preferred.
• Experience supervising direct care staff strongly preferred.
• Knowledge of state licensing regulations and documentation requirements.
• Strong organizational leadership and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency with electronic documentation systems and Microsoft Office.
• Valid drivers license with an acceptable driving record.

Preferred Skills

• Person-centered approach to leadership and care.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong conflict resolution and coaching abilities.
• Excellent critical thinking and decision-making skills.
• Ability to build positive relationships with residents families and interdisciplinary teams.
• Flexible and dependable with a willingness to assist during staffing emergencies.

Physical Requirements

• Ability to frequently walk stand bend lift up to 50 pounds and assist with resident care as needed.
• Ability to travel between residential homes.
• Ability to respond to emergencies and provide on-site support outside normal business hours when necessary.

Why Join Us

We believe every individual deserves compassionate high-quality care in a safe and supportive home. Our team is committed to creating meaningful lives for those we serve while fostering a culture of collaboration accountability and professional growth.

Benefits

• Competitive pay
• Medical dental and vision insurance
• Paid time off and paid holidays
• 401(k) with employer contribution
• Professional development opportunities
• Supportive leadership and career advancement
• Meaningful work that positively impacts lives every day

Equal Opportunity Employer
We are committed to creating an inclusive workplace where diversity is valued and everyone is treated with dignity and respect.

Required Experience:

IC