Residential Community Manager

At Enclave we dont just build structures; we cultivate environments where our partners team members and communities flourish. Our very name reflects our essence - creating distinct spaces that inspires growth and success. As a unified real estate investment firm Enclave brings together exceptional development construction and property management expertise to specialize in multifamily industrial and commercial developments across the Midwest and Mountain West.

Our Growth Story:Since our founding in 2011 weve expanded to over 250 team members completing more than 150 projects and managing assets exceeding $1.75 billion. Our rapid growth is a testament to the innovative and collaborative spirit that drives everything we do. For six consecutive years Enclave has been recognized as one of the 50 Best Places to Work. This accolade reflects our commitment to fostering an environment where everyone feels valued supported and inspired to excel.

The Residential Community Manager is responsible for the overall operation of a residential community. This includes managing property operations maintaining resident relations ensuring compliance with policies and overseeing financial aspects such as budgeting and rent collection. The manager must foster a positive living environment handle resident inquiries and complaints and ensure the property is well-maintained safe and compliant with all regulations.

• Primary Work Location: 300 Lime Apartments
• Work Environment:On-Site
• Work Schedule:Monday - Friday 8 am - 6 pm
• Work Type:Full Time (40 hours/week)

Are you a natural leader with a passion for delivering exceptional service and driving success Enclave Property Management is seeking an experiencedCommunity Managerto guide and inspire our on-site property teams to achieve outstanding results. This is your chance to take the reins of a vibrant community and make a lasting impact! As aCommunity Manager you will:

• Lead and Inspire: Mentor and guide a talented team of Assistant Community Managers Leasing Consultants and Resident Ambassadors to achieve personal and team goals.
• Drive Operational Excellence: Oversee all on-site operations from optimizing sales processes to building strong resident and vendor relationships while ensuring that the propertys curb appeal and reputation shine.
• Boost Property Performance: Develop and execute strategies to improve property financials through savvy invoice and contract negotiations competitive rent and incentive programs and market analysis.
• Own the Collection Process: Manage the delinquency and collection process with care compassion and professionalism ensuring residents are supported through payment plans and communications.
• Set the Standard for Service: Lead by example in providing outstanding customer service to residents and your internal team creating a welcoming and positive environment for all.

• Customer-focused and thrive in people-centric environments
• Have a solid understanding of financial statements and the ability to drive property performance.
• A strong independent leader with a passion for coaching and developing teams.
• Proactive problem-solvers with an analytical mindset
• Confident communicators with excellent verbal and written skills
• Highly organized and detail-oriented with a knack for planning and multitasking
• Tech-savvy and proficient in Microsoft Outlook Word Excel and property management software like AppFolio

• A High School Diploma (or equivalent) is required.
• A minimum of 3 years of sales experience with a track record of success.
• Residential property management experience is a plus but not required.
• Proficiency with Microsoft Office Suite; familiarity with Appfolio is a bonus.
• Valid drivers license and reliable transportation

When you become part of Enclave you join a team of trailblazers in the real estate construction and property management industry. Our collaborative and fun-loving culture encourages you to thrive both professionally and personally. Our Core Values define what we say and do.

• Care For Each Other:We value people for who they are and take pride in our relationships with team members clients and partners
• Do The Honorable Thing:We are committed to upholding the highest standards in our words and actions.
• Be Empowered:We encourage true autonomy which results in team members who are remarkably inspired and high-performing.
• Promote Innovation:We constantly reach further and dont accept the status quo to bring the best service and product to the marketplace.

Our salary ranges are established based on a combination of market data internal equity and the unique characteristics of our organization such as our size revenue and industry. Within the range individual pay is determined by multiple factors including job-related skills experience and relevant education or training.

We offer comprehensive health dental and vision insurance plans a 401k retirement plan with company match and company-paid life and disability insurance. Heres what else you can look forward to:

• Work-Life Balance:Enjoy Paid Time Off (PTO) paid holidays and dedicated volunteer time ensuring you have the time to recharge and give back to the community.
• Professional Growth:Be part of a company that values your development offering a culture that supports learning innovation and career progression.
• Additional Perks:Take advantage of our Health Savings Account (HSA) Flexible Spending Account (FSA) supplemental voluntary benefits paid maternity/paternity leave and more! Enclave supports your overall well-being and financial security.

Join Enclave and be part of a dynamic team thats shaping the future of real estate construction and property management. With us youll find more than just a job - youll find a place where your contributions matter your growth is supported and your potential is limitless. Together well create spaces that inspire and empower.

Enclave provides equal employment opportunity to all individuals regardless of their race color creed religion gender age sexual orientation national origin disability veteran status or any other characteristic protected by state federal or local law.

Required Experience:

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