Residential Aide

Residential Aides provide ongoing support to all onsite services. The Residential Aides assist with guests basic needs and will work in conjunction with the case management team to monitor and provide appropriate basic services to families.

Compensation & Benefits:

Starting Salary Range for City Sanctuary Facility Residential Aide:$18.68 per hour

Benefits That Set Us Apart

When considering your next opportunity compensation is only part of the picture. We offer a benefits package designed to invest in your future and support your life outside of work.

Highlights include:

Up to a 6% 401(k) company match to help you build long-term financial security

Paid time off as part of our comprehensive benefits package so you have the flexibility to rest recharge and enjoy what matters most

Medical dental and vision insurance plus prescription drug coverage

Basic life and AD&D insurance with supplemental life options

Short-term and long-term disability coverage

Paid holidays

Employee Assistance Program (EAP)

Flexible Spending Account (FSA) and Health Savings Account (HSA) options

Professional development training and certification support

Voluntary benefits including accident critical illness and identity theft protection

Because taking care of our employees isnt just a promise its part of who we are.

Benefits are subject to change and eligibility requirements apply.

City Sanctuary Facility Residential Aide Responsibilities Include:

Document all families staff and visitors entering and exiting the facility; complete census forms report all incidents and log all events

Facilitate resident new admissions and move outs

Generate and submit nightly rosters and file all documentation relating to shift coverage

Provide a professional greeting to all visitors and callers.

Ensure the lobby and front of the building are always cleared

Prevent loitering in all areas within and surrounding the building in conjunction with security

Assist with fire drills/emergency evacuations

Assist custodial and security staff with the maintenance and security of the facility

Distribute mail to families

Facilitate room check and hourly rounds

Facilitate the food distribution process including receiving food delivery

Implement all programmatic needs as necessary and outlined by the Site and Social Services Directors.

Performs other job-related duties as assigned

Performs other duties as may be assigned.

City Sanctuary Facility Residential Aide Basic Qualifications:

High school diploma or equivalent or the equivalent combination of education and experience.

1 to 2 years of progressively work experience in a housing or shelter program services and operations.

Must have direct client services experience.

Spanish/English bilingual fluency required

Strong customer services background

Problem solving skills

Must be organized as well as have excellent verbal communication skills and the ability to work collaboratively with families

Able to prioritize and be accountable for timeliness to complete projects in a timely manner

Possess sensitivity to the service populations cultural and socio-economic characteristics.

Ability to organize multitask and prioritize duties and responsibilities efficiently

Past applicable job experience may include but is not limited to: City Refuge Residential Assistant Civic Sanctuary Housing Support Staff or Metropolitan Safehouse Residence Attendant.

Must be able to lift and carry up to 20 pounds.

Must pass pre-employment qualifications of Cherokee Federal.

Education Experience Knowledge Skills and Abilities:

High school diploma or equivalent or the equivalent combination of education and experience.

Work Environment:

Work is performed primarily in a climate-controlled environment.

Company Information:

Behind every government mission stands skilled mission-driven talent: people whose expertise and dedication turn complex challenges into successful outcomes. Cherokee Nation Management & Consulting part of Cherokee Federal the federal contracting division of Cherokee Nation Businesses is that team. We modernize aging systems deliver care where its needed most and keep missions supplied staffed and moving across defense intelligence and civilian agencies. For more than 60 federal clients we take on the work others wont and deliver where it counts. If thats the kind of work youre looking for youve found your team. Learn more at .

#CherokeeFederal #LI-AS1

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

Legal Disclaimer:Cherokee Federal is an equal opportunity employer. Please visit for information regarding our Affirmative Action and Equal Opportunity Employer Statement and Accommodation request.

Many of our job openings require access to government buildings or military installations.

Compliance Notices

Cherokee Federal is a federal contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA). As required by VEVRAA we take affirmative action to employ and advance in employment qualified protected veterans. Protected veterans are encouraged to self-identify during the application process.

Cherokee Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities in compliance with Section 503 of the Rehabilitation Act. Qualified individuals with disabilities are encouraged to self-identify during the application process.

Reasonable accommodations are available to qualified individuals with disabilities or those with sincerely held religious beliefs. To request an accommodation in the application or interview process please contact Human Resources at