Resident Services & Wellness Coordinator- Bilingual

Resident Services & Wellness Coordinator
(Resident Services Coordinator I)
East Bay Asian Local Development Corporation (EBALDC)
Onsite East Bay CA Full-Time

About EBALDC
East Bay Asian Local Development Corporation (EBALDC) is a nonprofit organization dedicated to building healthy vibrant and safe neighborhoods across the East Bay. Through high-quality affordable housing resident services and community development we work at the intersection of housing stability health and economic opportunity.

Our communities are diverse resilient and deeply rootedand our work is grounded in the belief that housing is just the beginning. Lasting impact comes from connection access to resources and opportunities for residents to thrive.

Language & Community Focus (Required)
This role serves a large Chinese-speaking resident population.Fluency in Cantonese and/or Mandarin is requiredto effectively support residents build trust and deliver services.

Make a Real Impact in Your Community
As a Resident Services & Wellness Coordinator you will play a direct role in supporting residents day-to-day well-being and long-term stability. This is a highly relational community-based role where you will build trust connect residents to critical resources and create programs that support health independence and engagement.

Youll help residents navigate challenges access services and participate in programs that strengthen both individual outcomes and the broader community. This role is ideal for someone who is people-centered resourceful and energized by working in community.

Compensation
Hourly Range:$24.00 $28.00 DOE
Starting pay is based on experience skills and internal equity. EBALDC offers a comprehensive benefits package including medical dental vision retirement and paid time off.

What Youll Do

• Provide one-on-one resident support referrals and service coordination
• Connect residents to healthcare food access financial assistance and public benefits
• Plan and lead community programs workshops and engagement activities
• Coordinate wellness initiatives (health education fitness aging support)
• Track participation maintain documentation and support reporting
• Partner with Property Management and community providers

A Day in the Life
Youll check in with residents coordinate programs and connect people to resources. Some days include hosting wellness activities or community events; others focus on follow-ups documentation and planning. Every day centers on building trust and supporting residents to thrive.

What You Bring

• Experience in human services public health or community-based work (or equivalent)
• Experience working with diverse communities; seniors or affordable housing preferred
• Fluency in Cantonese and/or Mandarin (required)
• Strong communication organization and relationship-building skills
• Ability to manage multiple priorities and maintain confidentiality

Work Environment
Onsite at an EBALDC property
Regular resident interaction; occasional evenings/weekends

Preferred Qualifications

• Experience working with seniors families or affordable housing communities
• Familiarity with public benefits and community resource systems

Work Environment & Physical Requirements

• Onsite at an EBALDC property with regular resident interaction
• Occasional evenings and weekends may be required
• Ability to move throughout the property and community spaces as needed

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EBALDC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Equal Employment Opportunity

EBALDC is an equal opportunity employer and is committed to creating an inclusive environment for all employees and applicants. Employment decisions are based on business needs job requirements and individual qualifications without regard to race color religion sex gender identity sexual orientation national origin disability protected veteran status or any other status protected by applicable law.

Fair Chance Hiring

In accordance with the California Fair Chance Act qualified applicants with arrest or conviction records will be considered for employment.

At-Will Employment

Employment with EBALDC is at-will and may be terminated at any time with or without cause or notice in accordance with applicable law.

Accommodation Request

If you require a reasonable accommodation during the application or interview process please contact Human Resources