Resident Services Senior Services Coordinator

Location:Kippax Place - Hopewell Virginia
Schedule: Full-Time MondayFriday Some evening weekend and occasional overnight travel required

Why Join CHP

• Community Housing Partners Ranked No. 2 Nationally Named to Best Places to Work in Virginia List
• Predictable schedule primarily MondayFriday 85
• 30 days off in your first year real time to recharge
• Competitive pay starting at $23 per hour overtime bonus potential
• Benefits that start within 30 days no long wait periods.Medical Dental and Visionstart on the 1stof the month after your hire date.Paid maternity and paternity leaveafter 90 days.
• Retirement contributions you dont have to chase we invest in you automatically.403B retirement plan upto 5% the company contributes 3% regardless of an employees contribution. Additionally the company matches 2% of the amount an employee contributes.To learn more aboutCHPs employee benefits please click this link a Lasting Impact

  At Community Housing Partners (CHP) we believe everyone deserves the opportunity to age with dignity independence and connection. Were seeking a passionate resourceful and relationship-focused Senior Services Coordinator to help older adults and individuals with special needs access the resources support and community connections they need to thrive.

  This is more than a case management role. Youll become a trusted advocate community builder and strategic partner who helps residents maintain stability improve wellness and remain successfully housed. Every day youll have the opportunity to make a meaningful difference in the lives of vulnerable populations while building partnerships that strengthen entire communities.

  Build Meaningful Relationships

  Serve as a trusted resource and advocate while developing strong connections with residents service providers healthcare organizations and community partners.

  Create Engaging Communities

  Design and lead programs that promote wellness social connection independence and successful aging in place.

  Grow Your Professional Expertise

  Expand your experience in resident services community engagement benefits navigation partnership development program management and outcomes reporting.

  Work with Purpose

  Join a mission-driven organization dedicated to creating affordable housing and supportive communities where people can live and thrive.

  What Youll Do

  As a Senior Services Coordinator youll serve as the primary resource connector and advocate for residents across multiple CHP communities by:

  • Conducting resident assessments and developing individualized support plans
  • Connecting residents with healthcare benefits transportation food assistance and other essential services
  • Planning and facilitating wellness educational and social programs
  • Building partnerships with community organizations and service providers
  • Assisting residents with benefit applications and service navigation
  • Maintaining accurate documentation reporting and compliance requirements
  • Managing program resources and supporting community operations
  • Collaborating with property management and internal teams to improve resident outcomes
  What Makes You Successful

  You are someone who:

  • Genuinely enjoys helping people and building relationships
  • Understands the unique needs of older adults and individuals with disabilities
  • Thrives when solving problems and connecting people to resources
  • Can balance compassion with strong organizational skills
  • Communicates effectively with diverse populations and stakeholders
  • Is comfortable working independently while collaborating with a larger team
  Qualifications
  • High school diploma or equivalent and at least two years of experience in human services social services case management resident services or a related field; OR
  • Bachelors degree in human services social work sociology psychology gerontology or a related field with at least one year of relevant experience
  • Minimum one year of direct service experience supporting seniors and/or individuals with disabilities or special needs
  • Valid drivers license meeting CHP insurability requirements
  Preferred Experience
  • Benefits and entitlement assistance
  • Community resource coordination
  • Program development and community engagement
  • Affordable housing senior services healthcare or nonprofit settings
  • Data tracking and reporting systems such as Smartsheet
  Technical Skills
  • Microsoft Office Suite (Word Excel Outlook PowerPoint)
  • Virtual meeting platforms including Teams and Zoom
  • Online benefits and government service systems
  • Documentation data entry and reporting tools
  Join Us

  If youre passionate about helping people remain healthy connected and independent while building stronger communities wed love to hear from today and help create opportunities for residents to thrive at every stage of life.

  About the Company:CHP works to create homes and communities that are healthy sustainable and affordable. Our vision is healthy sustainable communities for everyone. Building on a long-standing tradition of environmental economic and social responsibility CHP is a 501(c)(3) nonprofit that works with private and public partners to develop and preserve award-winning homes and neighborhoods. Together with our partners we revitalize communities foster stability for our residents and promote a healthier planet for future generations.

  If you require accommodation in completing this application interviewing or otherwise participating in the employee selection process please direct your inquiries to our recruiting team at (phone) (fax) or 711 (TTY/TDD).

  NOTICE TO THIRD-PARTY AGENCIES

  CHP does not accept unsolicited resumes from recruiters or employment agencies. Without a signed Recruitment Fee Agreement CHP will not pay any referral compensation or recruiter fee and if a recruiter or agency submits a resume or candidate without a signed agreement CHP may pursue and hire the candidate(s) without obligation to the recruiter or agency.