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Resident Services Associate
Job Location:
Monthly Salary:
Experience Required:
Posted:
24 May 2026 (30+ days ago)
Posted:
Application Deadline:
21 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Front Desk Concierge (Resident Services Associate)
Stratton Amenities Dallas TX Full-Time
About Stratton Amenities
Stratton Amenities is a hospitality services company that delivers front desk concierge and lifestyle services to luxury residential communities across the country. We bring a hotel-quality experience to the places our residents call home.
Position Overview
The Front Desk Concierge (Resident Services Associate) serves as the first point of contact for residents and their guests. This is a front-facing hospitality role that requires professionalism warmth and a genuine commitment to service excellence.
Responsibilities
- Greet residents and guests in a professional and welcoming manner
- Manage package receiving logging and notification
- Handle resident inquiries requests and service recovery
- Maintain accurate logs and front desk records
- Coordinate with building staff and management as needed
- Maintain a clean organized and professional lobby environment
- Enforce building access policies and visitor procedures
Requirements
- Prior experience in hospitality front desk concierge or customer-facing roles preferred
- Professional appearance and strong communication skills
- Reliable and punctual with consistent availability
- Ability to stand for extended periods and remain attentive throughout the shift
- Must be authorized to work in the United States
Schedule
Full-time shifts vary weekend and holiday availability required
Stratton Amenities is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants
Required Skills:
Hospitality and guest services
Required Education:
High school diploma or equivalent requiredAdditional coursework or training in hospitality or customer service preferred
About Company
Stratton Amenities: The leading Concierge Service Company. Providing immaculate Residential and Corporate Concierge Services 1-866-489-9919
