Resident District Manager Trinity College Hartford, Ct

Working as a Resident District Manager (RDM) for Chartwells Higher Ed at Trinity College in Hartford CT you will manage a large multi-unit campus dining account. You will serve as our point of contact for the clientas well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic campus environment while maintaining strong client relationships.

Key Responsibilities:

• Leads manages and inspires a diverse team at a large account with the goal of providing top-notch service to the clients and community
• Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability safety employee engagement etc.)
• May serve on district leadership team and participates in ongoing conversations with peers to share best practices mitigate risks champion diversity and build community
• Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners
• Fosters a culture of transparency understanding education safety and accountability at the account
• Serves as the representative/brand ambassador of Compass within the district and community; attends key client and community events
• Ensures client needs are met or exceeded we retain the account find cross-sell opportunities and assist in rebid process as directed
• Supports functional areas of operation including but not limited to safety marketing nutrition and culinary
• Ensures adherence to local state federal and company policies and conducts unit audits to ensure conformance for key areas (e.g. food storage sanitation)
• Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs along with completing all required reporting on time
• Champions development within the account; conducts performance evaluations along with succession planning for the account; has full understanding of all roles within operation
• Owns the financial results for the account and works with leadership to ensure accuracy for reporting forecasting and budgeting processes
• Ensures consistent and fair administration of al policies and procedures

Preferred Qualifications:

• Bachelors degree and minimum of three (3) years of management experience preferably in foodservice hospitality management plant operations management environmental services laundry or other Support Services area
• Is well-versed in all aspects offoodservice management with a proven track record of success
• Has proven track record of leading a business and a team strong customer service and good business and financial acumen
• Demonstrates strong initiative critical thinking ownership communications (listening written and verbal) multi-tasking prioritization and organization skills
• Champions the inclusion mindset and is proactive positive professional and resilient
• Excellent computer skills and proficiency with Microsoft Office suite and POS software

Occasional travel required in this position