Residency Program Manager

The Manager is responsible for overseeing staff operations and resources within a department or division to ensure optimal result and high employee engagement. The Manager ensures that the department is run according to institutional policies and any applicable regulatory requirements.

• Partner with the Department of Surgerys Division of Education and General Surgery Residency Program Director on strategic planning program development and operational initiatives.
• Supervise Education Office personnel establish performance goals conduct evaluations and provide coaching and professional development. Delegate responsibilities and ensure efficient workflow management across the Education Office.
• Develop and implement policies procedures and best practices that support educational excellence and accreditation compliance.
• Lead special projects and process improvement initiatives related to resident education and program operations.
• Ensure ongoing compliance with all Accreditation Council for Graduate Medical Education (ACGME) institutional state and specialty board requirements.
• Manage Annual Program Evaluation (APE) Program Evaluation Committee (PEC) Clinical Competency Committee (CCC) and accreditation site visits.
• Oversee resident duty hours evaluations milestones case logs scholarly activity and required documentation.
• Prepare accreditation reports surveys data analyses and institutional submissions.
• Direct all aspects of resident recruitment through ERAS Thalamus and the NRMP Match.
• Develop annual recruitment strategies and oversee applicant communications interview scheduling and ranking processes.
• Coordinate virtual and in-person interview days second-look visits recruitment events and resident activities.
• Manage recruitment activities occurring during early mornings evenings and weekends as required during interview season.
• Oversee onboarding orientation promotion graduation credentialing and offboarding activities.
• Advise residents regarding institutional policies leave administration wellness resources licensing and training requirements.
• Coordinate remediation processes and maintain confidential resident records.
• Oversee complex rotation schedules across multiple hospitals and surgical services.
• Maintain educational databases evaluation systems and residency management software.
• Generate reports and performance metrics for program leadership and institutional stakeholders.
• Develop and monitor residency program budgets.
• Manage expenditures related to recruitment educational activities travel graduation and resident wellness initiatives.
• Coordinate contracts vendor relationships and educational resources.

• High School Diploma/GED required. Bachelors degree preferred
• 5 years directly related experience

Non-Bargaining Unit 862 - Surgery - ISM Icahn School of Medicine