Residency Program Administrator, Rural Track Program- Boone, North Carolina
Job Location:
Asheville, NC - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
JOB SUMMARY:
The Residency Program Administratoris responsible forthe day-to-day coordination of theMAHECResidency and Fellowship Programs.The Program Administrator provides knowledge andexpertiseto support the Program Director in the management of all resident educational and professional experiences and to ensure program accreditation and sustainability. This position is located in Boone & Linville North Carolina with the availability to travel to Asheville for team meetings and trainings.
This position supports the Linville Psychiatry General Surgery Rural Track and Family Medicine Programs in Boone & Linville North Carolina.
SPECIFIC RESPONSIBILITIES:
Accreditation and Compliance Leadership
ACGME Standards Oversight:Ensure adherence to ACGME Institutional Core and Program Requirements interpreting and implementing policies tomaintainaccreditation status.
Regulatory Compliance:Monitorand report on licensure requirements with the North Carolina Medical Board and DEA ensuringtimelyrenewals and compliance.
Residency Management Systems:Maintainproficiencyin residency management software such as New InnovationsMyTipReport Med Scheduler and Smartsheet ensuringaccuratedata entry and reporting.
Program Administration and Support
Resident Support:Assist Program Directors in managing residents experiencing personal educational or professional challenges including probation and termination processes with confidentiality and professionalism.
Evaluation Management:Oversee the resident evaluation process ensuring compliance with ACGME requirements andmaintaininghigh standardsof feedback and assessment.
Curriculum Development:Collaborate with faculty to develop and update didactic curricula aligning with ACGME competencies and resident needs.
Program Documentation:Annually update and distribute program manuals advising residents on policies and procedures.
Committee Coordination and Meeting Management
Committee Leadership:Organize and schedule critical departmental planning committee meetings including PEC CCC Scheduling Improvement/CQI workgroups APE Resident/Faculty Meetings Advisor meetings and Resident Committees.
Milestone Tracking:Coordinate semi-annual Clinical Competency Committee reviews preparing materialsfacilitatingmeetings and submitting milestone data to the ACGME.
Operational and Logistical Support
Administrative Tasks:Manage daily clerical tasks including scanning faxing and sending out meeting reminders.
Event Coordination:Manage room reservations for all program meetings vehicle reservations and program activities usingEventManagement System (EMS).
Scheduling Collaboration:Collaborate with multiple GME Program Coordinators/Administrators and faculty schedulers to schedule TY/Addiction residents for required rotations courses and exams.
Site Visit Preparation and Documentation
Site Visit Readiness:Participatein the preparation of the department faculty and residents for ACGME site visits ensuring all documentation is current and accessible.
Data Management:Maintainup-to-date contact information for all outside attending faculty lecturers and residents ensuring accuracy in residency management systems.
Educational and Simulation Activities
Conference Management:Manage weekly didactics conferences in conjunction with the Program Evaluation Committee planning developing andmaintainingthe conference schedule.
Simulation Activities:Organize and plan simulation-based training sessions including Procedure Rodeos Mock Codes and Simulation Lab activities.
Certification Coordination:Arrange ACLS BLS PALS training courses and follow-up review sessions for all residents.
Financial Oversight and Resource Management
Budget Management:Manage and track GME Program Educational Funds Faculty Timesheets Graduation Costs Orientation Costs and other programmatic funding as needed.
Procurement:Act as a purchasing agentutilizingWorkdays procurement process to purchase materials for the GME department and support other GME programs as directed.
Reimbursement Processing:Process reimbursement requests pay bills associated with the programs activities andmaintain/tracks residents CME Funds.
Recruitment and Onboarding
Recruitment Strategy:Ensure the Residency Program hasestablishedrecruitment policies and procedures.
Recruitment Administration:Organize and administer activities related to the recruitment season including assessing ERAS online applications planning interview schedules and coordinatinglogistics.
Onboarding:Manage the onboarding process for new residents and fellows ensuring all documentation is completed and compliance requirements are met.
Scheduling and Rotation Management
Schedule Development:Develop coordinate andmaintaincomplex schedules for residents rotations ensuring alignment with educational goals and compliance with duty hour regulations.
Scheduling Accuracy:Maintainand manage the accuracy of scheduling rotations and curriculum in residency management systems.
Leave Management:Process leave requests (vacation floater holidays and sick leave) ensuring proper communication and coverage in the absence of a resident.
This role description is a general description of the essential job functions.It is not intended to describe all the duties theResidency Program Administratormay perform.
KEY COMPETENCIES:
Communication Skills
Effectively and respectably communicate with other individuals whether it be a colleague patient or patients family member and appropriatelyenumerateinformation in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties especially in complex anddifficult situations toultimately providethe best care possibletoour patients and their families.
Decision Making
Ability to make the mostappropriate decisionin a givensituation and thentakingthe next steps to ensureappropriateandtimelycompletion. This requires conflict resolution skills critical thinking skills confidencein your ability to make the right decision in most situations. This also includesabilityto prioritize your workday appropriately to ensure the most important tasks are completed on time.
HealthCare Knowledge
Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team as appropriate.This also includes keeping up with your licensure and yearly training requirements within yourareaexpertisealong with MAHECsorganizational training. Finally the ability to apply the depth of knowledgemaintainedand gained through this process in real life scenarios asappropriate.
Interpersonal Skills
Showing the ability to meetdifficult situationswith grace professionalism and understanding. Within your area of expertise showing respect and showing empathy where appropriate with your colleagues patients and their family at all times even whenitsmost difficult to do so. This is done in part by effective listening being your authentic self showing responsibility and dependability and being patient with others.
Organizational Values
Adherence to MAHECs founding principles and incorporating them every day. This includes among others having integrity and accountability reverence for other cultures andequitablepracticesabilityto managechange and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to dothebest for each other and gives personal ownership towards the goal of helping people in their time of need.
Problem Solving
Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come toan appropriate resolutionfor a given issue. This helps to drive continuous improvement by thinkingthroughwhere we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying thosenew ideasto affect positive change.
SPECIFIED SKILLS
COMPUTER
Proficient in MS Word MS Excel and MS PowerPoint.
FOREIGN LANGUAGE
Not Applicable.
OTHER
Ability to prepare documents and correspondence in support of programs.
Ability to effectively present information in one-on-one and group situations.
PHYSICAL DEMANDS
Physical Demands: Light- Moderate energy level: Lift and carry 25 - 35lbs Push/Pull 50 - 100lbs(empty bed stretcher etc.)
Physical Activity: Frequent (34 - 66% of Workday)
SUPERVISORY RESPONSIBILITIES:
May directly supervise a residency program coordinator.
EDUCATION AND EXPERIENCE
MINIMUM QUALIFICATIONS:
Anycombination of trainingand experience equivalent to abachelors degree in office administration business healthcare management education or other related degree andthreeyears of work experience in a residency program academic settinggraduate medical education orhealth care organization.
PREFERRED QUALIFICATIONS:
Knowledge or experience with ACGME ABFM and other accrediting and regulatory bodies that affect resident education and training.
Familiarity with medical anatomy and terminology.
REQUIRED LICENSES:
Not Applicable.
SCHEDULE:
Regular attendance on-site is an essential function of this position. Typical business hours are Monday Friday 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division);40 hoursper workweek; weekend holiday or evening coverage is occasionally. Work hours will need to be flexiblein order torespond to special work assignments or evening activities as requested by the team leader.
POSITION COMPENSATION:
$70000 full time full benefits available
At MAHEC we strive to equip all team members with Total Rewards (pay benefits) to honor their service support their health manage their financial security build their career and thrive.
All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption.
MAHEC Talent Management is located at 121 Hendersonville Road Asheville NC 28803. Equal Opportunity Employer.
MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC.
If you are interested in this role and you have related experience and qualifications we encourage you to apply or reach out to for support in your job search process. You could be the talent we are seeking for this or other opportunities.
Required Experience:
Unclear Seniority
