Residence Manager

Residence ManagerAt The Jewish Board we dont just make a difference we make a bigger difference as we serve 45000 New Yorkers every year. Join our dedicated team thats been helping communities across New York City for almost 150 years and see just how big of a difference you can youll love working with us: If you have a particular age range or population youre interested in working with you can find your niche here. Our clients and staff are as diverse as the city we work in and include people of all cultures religions races gender expressions and sexual committed to supporting your career development by encouraging mobility and advancement across different program typesand 70 locations throughout the five boroughs you can work close to where you vacation time and 15 paid holidays will help you achieve a healthy work/life offer an excellent benefits package with affordable high-quality health and dental insurance with low receive ongoing support through high-quality supervision specialized trainings from our Continuing Education team and an education you can make a bigger difference:PURPOSE: The Jewish Boards Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as a non-judgmental harm-reduction approach staff model and guide residents to create and meet personalized recovery goals develop independent living skills and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing use a culturally competent and anti-racist lens and respect the dignity and legitimacy of each individuals journey. POSITION OVERVIEW: The Residence Manager will report directly to the Program Director within the Jewish Board Adult & Family Residential Services Division. The Residence Manager provides program support and oversight of the maintenance of the residential apartments and resident safety. The Residence Manager duties include scheduling routine and emergency maintenance when necessary. The Residence Manager is expected to liaise between the program staff and the maintenance department to ensure timely repairs in the apartments. The position requires that the incumbent carry a cell phone ESSENTIAL FUNCTIONS Is responsible for the maintenance of the residential apartments and resident work completed in resident apartments in the appropriate systems MyAvatar etc. Prepare reports; tracking maintenance and repairs completed in the apartments. When necessary work directly with clients and program staff in times of crises specific need or when additional help is that systems are in place to meet clients and employee safety needs. Ensures that the physical plant/facility meets safety and aesthetic standards in line with the agencies regulatory and/or participate in team meetings when responsibility of and adherence to programs budget(s)Completes special or ad-hoc projects and tasks as assigned. Participate in the inspection and apartment walkthrough process when apartments for tenancy when an apartment becomes vacant. Establishes and maintains a working relationship with the agencys Facilities and Real Estate in Consumer/tenant meetings and work with staff to address and resolve entitlements FUNCTIONS MAY INCLUDE Running reports in Tableau the Agencys reporting work in MyAvatar the Agencys EHR to understand and use the Agencys ticketing system apartment administrative walkthroughs. Submit internal JBFCS reports as it relates to apartment needs when in all meetings as collaboratively as part of a service delivery teamAbility to travel to apartments within the five boroughs on a weekly basisOther duties as / TRAINING REQUIRED Bachelors Degree in Human Services preferred or HS Diploma with 3 years REQUIRED / LANGUAGE PREFERENCE:A minimum of three (3) years experience. Prior experience working with adults diagnosed with a mental illness homelessness and substance abuse history individual must have the ability to work individually on projects as well as be a individual must also be organized and meticulous; and possess the ability to pay attention to SKILLS REQUIREDStrong computer skills particularly in Microsoft Word and ExcelTechnologically competent in handling of administrative practicesVISUAL AND MANUAL DEXIERITY:Engage in physical activities within the residence Ability to read paper and electronic documents Ability to perform data entry into various computer programs as neededWORK ENVIRONMENT / PHYSICAL EFFORTThe work environment generally does not involve physical risk or hazardous perform the essential functions of this job the incumbent is routinely required to sit (70% of the time) and stand (30% of the time) If you join us youll have these great benefits:Generous time off in addition to paid agency holidays and 15 sick daysAffordable and high-quality medical/dental/vision plansTuition assistance and educational loan forgivenessFree continuing education opportunities403(b) retirement benefits and a pensionFlexible spending accounts for health and transportation24/7 Accessible Employee Assistance ProgramLife and disability insuranceDiversity equity and inclusion working groups that are available for you to join including Confronting Structural Racism (COR) Coalition Against Anti-Semitism (CAAS) and the LGBTQ Steering CommitteeWho we are:The Jewish Board delivers innovative high-quality and compassionate mental health and social services to over 45000 New Yorkers each year. We are unique in serving everyone from infants and their families to children teens and adults. We are proud to employ and serve people of all religions races cultural backgrounds gender expressions and sexual orientations. We are committed to building diverse equitable and inclusive teams to help support our mission and we strongly encourage candidates from historically marginalized backgrounds to apply to work with on Equal Opportunity: