Residence Inn Austin The Domain Area Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes smooth check-ins and friendly farewells. Youre the face of the hotel making every interaction feel effortless and inviting. Behind the scenes you keep the front desk humming with precision juggling reservations requests and surprises like a hospitality ninja. If you love turning first impressions into lasting memories this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request youre all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly confidently and with a smile. Whether its chatting with guests or coordinating with the team you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up youre already on it. You think fast act smart and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations check-ins check-outs and financial details No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical Dental and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Located just 15 minutes from the heart of the city Residence Inn Austin Northwest/Arboretum is the perfect home base for a Lone Star State escape. Our hotel in North Austin offers quick access to an array of unique attractions including The Arboretum at Great Hills one of the areas top shopping centers. The University of Texas is just a short drive away -- ideal for sports fans visiting parents and prospective students alike. Before venturing out to explore the Live Music Capital of the World guests can fuel up at our free hot breakfast buffet and come back in the evening for The Residence Inn Mix. We offer a refreshing dip in our outdoor pool a basketball game or tennis match on our Sport Court and a 24-hour fitness center featuring a variety of weights and cardio equipment. After an action-packed day guests can relax in oversized suites featuring modern decor free Wi-Fi plush bedding and fully equipped kitchens.

Required Experience:

Unclear Seniority