Residence Administrator Full TimeN

For over 125 years Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children youth adults seniors and those struggling with mental housing programs serve clients with a variety of needs including those who are formerly homeless and those struggling with mental Management is an in house property management company of Catholic Charities Brooklyn & Queens. POP Management is the largest provider of affordable housing in Brooklyn & Queens. POP Management provides affordable housing to low-income seniors and to those with documented history of homelessness substance abuse and chronic mental illness. POP Management oversees and manages 25 senior buildings with 2400 units and 4 supportive residences with 300 units for formerly homeless adults/veterans consisting of 300 units. The objective of POP Management is to provide high quality housing that responds to the needs of low-income seniors and supportive OF THE JOBThe Residence Administrator is responsible for the overall operation compliance and fiscal management of 140 units of affordable housing. This role ensures a safe secure and well-maintained living environment while overseeing property operations tenant occupancy rent collection regulatory compliance and on-site staff position serves as the primary leader at the site level coordinating facilities fiscal compliance and tenant support services for POP Management Catholic Charities Brooklyn & Queens (CCBQ) and external regulatory agencies. The role upholds and models the Agencys Mission Strategic Goals and Best Practices with staff tenants and the broader community. Ensures human service needs of tenants are identified and addressed for all tenants through direct contact with tenants and collaboration with appropriate social services properties are physically maintained in compliance with all applicable regulatory requirements including HPD HUD/REAC DHCR Low Income Housing Tax Credit (LIHTC) HDC and building/fire and oversee ongoing maintenance and facility monitoring plans in collaboration with regular site inspections and walkthroughs; document facility needs and ensure timely to violations audits and facility-related inquiries; ensure buildings are audit-ready at all site visits with regulatory bodies and internal Agency to emergencies promptly and coordinate interventions with appropriate POPM and Agency with Asset Management team to prepare annual building budgets and ensure properties operate within budget. Coordinate with Fiscal staff on invoice processing audits and financial the full occupancy cycle including unit inspections apartment readiness applicant interviews documentation tenant selection and rent collection posting arrears monitoring and compliance with all funding sources and regulatory Onesite and other compliance reports regularly and resolve communication with Compliance and Legal staff regarding tenants out of compliance or in rent arrears; ensure documentation supports housing court actions when in preparing responses to DHCR tax credit HUD and other monitoring agency accurate confidential tenant files and electronic databases in accordance with Agency and regulatory income and expenses; alert appropriate staff to timely submission of all required and implement supervision and training plans to ensure staff effectiveness and task supervision to maintenance and security staff as all site staff complete required Corporate Compliance and Agency :Masters Degree or Bachelors degree with an additional two years related experience and familiarity with affordable years demonstrated housing experience2-4 years experience training/supervising organizational interpersonal oral and written communication ability to provide leadership skills and ability to interact in a multicultural environment. Computer skills are problem-solving skills. Ability to appropriately assess/de-escalate/intervene in planning coordination and collaboration to develop implement monitor and evaluate to understand and implement Agency Mission and Strategic be able to take initiative work independently and work as well as part of a (Spanish Korean Chinese/English) sitting standing walking & climbing to work flexible hours (evenings/weekends and holiday coverage) as to travel throughout the five boroughs as needed. Ability to respond to 24-hour emergencies by phone. BENEFITS:We offer competitive salaries and excellent benefits including:Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)MedicalDentalVisionRetirement Savings with Agency MatchTransitFlexible Spending AccountLife insurancePublic Loan Forgiveness Qualified EmployerTraining Series and other additional voluntary more information on our organization please visit our website at: