Reservation Manager (H)

Location:

U-Box with U-Haul in Tempe AZ is looking for someone who enjoys being part of a team provides outstanding customer service is result-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager your primary focus will be supporting customers field team members and U-Haul dealerships through reservation placement and distribution of equipment.

U-Haul Offers:

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance &Prescription plansif eligible
• Paid holidays vacation and sick daysif eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products Dell computers cell phone plans hotels and more

• 401(k) Savings Plan

• Employee Stock Ownership Plan (ESOP)

• 24-hour physician available for kids
• Dental &VisionPlans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramseys SmartDollar Program

Reservation Manager Agent Responsibilities:

• Assist with calls from and to customers to confirm and schedule U-Box deliveries and pickups.
• Help support field team members U-Box Customer Care Representatives and U-Box warehouse personnel with U-Box reservation management.
• Schedule U-Box home delivery and pick up routes for U-Box Customer Care Representatives daily.
• Check in U-Box shipping carriers on site.
• Assist in store customers with reservation management U-Box payments and sales item orders.

Minimum Qualifications:

• High school diploma or equivalent
• Previous office experience (preferred)
• Working knowledge of office equipment such as multiline phones computers phone etiquette Word Outlook email Excel
• Proficient in customer service time management and multitasking

U-Haul Holding Company and its family of companies including U-Haul International Inc. (U-Haul) continually strives to create a culture of health and wellness. Consistent with applicable state law U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Pennsylvania Texas Utah Vermont Virginia and Washington. U-Haul has observed this hiring practice since February 1 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race color religion sex national origin physical or mental disability veteran status or any other basis protected by applicable federal provincial state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.