Employment Type:

Shift:

Description:

Location:Canton Medical Center

Status:Full Time 40 hours per week

Minimumrate of pay: $16.92

Note:This is a fully on-site role

This position may be filled as a Patient Access level I or level II based on the prior work experience and matched qualifications of the selected incumbent.

Total Rewards and Benefits:

Competitive compensationDAILYPAY

Benefitseffective onDay One! No waiting periods.

Full benefits package including Medical Dental Vision PTO Life Insurance Short and Long-term Disability

Retirement savings plan with employer match and contributions

Colleague Referral Program to earn cash

Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country

Tuition Reimbursement

Position Purpose:

Provides patient focused customer servicewithin the Emergency Department. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity payer pre-certifications & referrals. Provides general information to hospital users patientsfamiliesand physicianoffices.

Note: patients refers to patients clients residents participants customers members

MinimumQualifications:

High School diploma or GEDrequired.

HFMA CRCR or NAHAM CHAAwithin one (1) year of hire.

Essential Functions:

Researchcollectandanalyzeinformation.

Identifyopportunitiesdevelopsolutionsand leadthrough resolution.

Collaborates on performance improvement activities asindicatedby outcomes in program efficiency & patient experience.

Responsible for distribution of analytical reports.

Utilizes multiple system applications to perform analysis createreportsand developeducational materials.

Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.

Leverages program & operational data & measurements to defineanddemonstrateprogressROIand impacts.

Maintains a Working Knowledgeof applicable federal state & local laws / regulations Trinity Health Integrity & Compliance Program & Code of Conduct as well as other policies procedures & guidelinestoensure adherence in a manner that reflects honest ethical & professional behavior & safe work practices.

Work Conditions

Exposure to conditions which may be considered unpleasant to sight touch sound & / orsmell. Exposure to fumes odors dusts mists & gases biohazards / hazards (mechanical electrical burnschemicals radiation sharp objects etc.).
Exposure to or subject to noise infectious waste diseases & conditions. Occasional

Exposure to interruptions shifting priorities & stressful situations. Frequent
Ability to follow tasks through to completion understand & relate to complex ideas / concepts remembermultiple tasks & regimens over long periods of time & work on concurrent tasks / projects. Continuous

Ability to read small print hear sounds & voice / speech patterns give / receive instructions & other verbalcommunications (in-person & / or over the phone / computer / device / equipment assigned) with somebackground noise. Continuous

Sit with the ability to vary / adjust physical position or activity. Continuous

Maintain a safe working environment & use available personal protective equipment (PPE). Frequent

Perform activities that require standing / walking with the ability to vary / adjust physical position or a maximum of 30 pounds unassisted. Occasional

Use upper & lower extremities engage in bending / stooping / reaching & pushing / pulling. Frequent

Perform work that involves physical efforts (e.g. transporting moving positioning & / or ambulating patients). Occasional

Additional Functions of a Patient Access Rep II

Performs all aspects of the Patient Access Rep I role & is cross trained & performs activities in Pre-Service Emergency Department & / or Bed Desk

Required Qualifications of a Patient Access Rep II:

Minimum of two (2) years of hospital registration or insurance verification experience.

Knowledge of medical terminology diagnosticcodingand proceduralcodingis required.

Ability to explain insurance benefits.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.