Reports Analyst III

The Reports Analyst III position exists to maximize cost efficiency in Relationship Services by analyzing and balancing complex factors related to scheduling and all facets of Duties/Responsibilities:Generates and distributes weekly schedules using sophisticated scheduling software for Relationship Services staffBalances various complex factors affecting the scheduling of personnelEnsures the quick and professional handling of issues related to schedulingCreates informational and sensitive decision-making reports and analysis of scheduling issues to leadershipEvaluates and provides recommendations regarding staffing level needsApproves requests for time offMonitors Family Help Specialists adherence to daily scheduleEvaluates potential upgrades in software capabilitiesCollaborates with IT Reporting for requests of new reportsMaintains records of schedules call/mail patterns call/mail statistics and related informationMonitors certain clerical staff to ensure routine activities related to scheduling are performed timely and accuratelyOther Duties/Responsibilities:Performs other duties as assignedManagerial Breadth/Scope of Job:NoneWorking Environment/Physical Requirements:Office environmentOccasional holiday and weekend work is requiredJOB QUALIFICATIONS/REQUIREMENTSCharacter/Spiritual:Exemplifies Ephesians 5:1-2 Therefore be imitators of God as dear children and walk in love as Christ also has loved us and given Himself for the Great Commission given by Jesus Christ in Matthew 28:19-20 Go therefore and make disciples of all the nations baptizing them in the name of the Father and of the Son and of the Holy Spirit teaching them to observe all things that I have commanded you; and lo I am with you always even to the end of the a consistent witness for Jesus Christ; maintains a courteous Christ-like attitude in dealing with people within and outside of Focus; adheres to theStandard of Moral ConductandStatement of Faith; upholds Focus on the Familys ministry in prayerPrays personally for Focus on the Familys staff and constituents and may occasionally lead in a public prayerEngages in Christian ministryDemonstrates behaviors aligned withFOF core valuesKnowledge/Experience:Bachelors Degree in Computer Science Math or related field2 - 4 years of prior work experience involving use of analytical and computer skillsWorking knowledge of Salesforce ReportsExperience with Genesys Reporting FeaturesSkills Abilities and Special Talents/Gifts:Excellent organizational skillsAttention to detail and accuracyExceptional analytical ability and logical thought process to deal with complex problemsAdvanced computer skills including Microsoft Office Verint Work Force Management tools Salesforce Genesys and SharePointAbility to communicate effectively (written and verbal)Ability to meet continuous deadlinesAbility to work independentlyPay Range: $22.70 to $26.60Application Materials Required: Cover Letter Resume/CV*Colorado Residents: In any materials you submit you may redact or remove any age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply please submit the following application materials to this posting. 1. A current resume. 2. A cover letter that specifically addresses the job requirements and outlines on the Family puts a high value on our team members and offers a unique benefit scheduled for 20 hours or more per week are eligible for:Norton LifeLock ID Theft CoverageLegal Shield/ID Shield CoverageAFLAC403B Retirement PlanVacation Time & Vacation PayoutSick TimeHolidaysService AwardsCommunity Service DaysBookstore DiscountFitness CenterEmployees scheduled for 30 hours or more per week are eligible for all the above and:Medical PlanDental PlanVision PlanLife InsuranceDisability InsuranceFlexible Spending AccountsEAP (Employee Assistance Program)Tuition ReimbursementWarehouse Membership ReimbursementNote: This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language refer to the governing plan documents.*Temporary employees are not eligible for benefits except for:Sick TimeBookstore DiscountFitness CenterTentative Search Timeline:Priority will be given to applications submitted by June 18 2026 However this posting will remain open until potential employee start date is June 22 2026Posting date: May 18 2026Un-posting date: ongoing until filledPosting contact email: