Rep, CS Invest Ops

About Northern Trust:

Northern Trust a Fortune 500 company is a globally recognized award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the worlds most successful individuals families and institutions by remaining true to our enduring principles of service expertise and integrity. With more than 130 years of financial experience and over 22000 partners we serve the worlds most sophisticated clients using leading technology and exceptional service.

Major Duties :

1. Takes incoming calls and is responsible for following established guidelines identifying and resolving problems and ensuring that follow up is completed for research items.

2. Makes outbound calls to investors and internal partners to resolve account requests that are not in good order.

3. Knowledgeable of the core aspects and business functions of a transfer agency.

4. Identifies service efficiency enhancements process improvements and service delivery using creative and proactive measures

5. Researches and resolves processing inquiries and prepares correcting entries including reversals and rejects.

6. Develops a strong knowledge of the various business applications critical to investor and account servicing including on-line tools and

7. Works effectively as a team member but also independently

8. Knowledgeable of the core aspects of the job

9. Working towards becoming proficient in all areas of the job

Knowledge :Good oral and written communication skills are required. Basic securities industry knowledge is preferred
Analytical and problem-solving skills are required. Organizational skills are required to manage conflicting priorities and multitask functions in a fast-paced team environment

Experience :

A College or University degree and/or some relevant work experience is preferred.
Related Industry qualification/ or studying towards is preferred

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B L-1 TN O-1 E-3 H-1B1 F-1 J-1 OPT CPT or any other employment-based visa)

Salary Range:

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension) health and welfare benefits (medical dental vision spending accounts and disability) paid time off parental and caregiver leave life & accident insurance and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Working with Us:

As a Northern Trust partner greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged senior leaders are accessible and you can take pride in working for a company committed to assisting the communities we serve!Join a workplace with a greater purpose.

Wed love to learn more about how your interests and experience could be a fit with one of the worlds most admired and sustainable companies! Build your career with us andapply today.#MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process please email our HR Service Center at .

We hope youre excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.