Rental Account Manager

BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE

At Ryder our most important competitive advantage is our people.CULTURE- INTEGRITY- FAMILY. As a Customer Service Coordinatoryoullbe part of a dynamic team equipped to succeed and empowered to develop your transportation &logisticscareer. This is an essentialindustryandwevebeen in the game since 1933!

TheRental Account Managerexists as the primary Rental Sales/Marketing function at the BU level. This positionmainly supportsthe commercial rental and trailer services product lines. Will increase Ryders rental sales presence in the BU ensuring the generation of profitable new accounts whileretainingexisting accounts.The end resultshould be the pure rental revenue growth improvedprofitabilityand improved Return on addition given their lease conversion quotas the position should beadditionallease sales filters for the organization improving the lease sales productivity and performance for the Lease Sales organization.

Ifyouremotivated coachable and looking for afast paced inclusive environmentyouvecome to the right position comes with a competitive salary and uncapped commission. We also offer a full benefits package 401k employer match PTO and a discount on shares!

Shop Location: Cleveland OH

Hours: First Shift

Schedule: Monday - Friday

Territory/Region:Cleveland Akron and Youngstown

Base Salary: $55000 Lucrative Uncapped Commission Structure

• Average Commission Year One: $15000 - $20000
• Average Commission Year Two: $20000 - $25000

Learn more about our Rental Account Manager role: itfrompeoplewhowork here!

is Ryder:

offers comprehensive health and welfare benefits including medical prescription dental vision life insurance and disability insurance options as well as paid time off for vacation illness bereavement family and parental leave and a tax-advantaged 401(k) retirement savings plan.

You thoughtthatwas itTake a lookat a few of these: Ryders most recently been named Top Company for Women to Work for in TransportationbyWomen in Truckingone ofFortune Magazines Worlds Most Admired Companies & one of Readers Choice Excellence Awards byInbound Logistics.What about our green initiativeWe have the largest EV footprint in the addition to that Verizon has recognized Ryder with their Supplier Environmental Excellence Award

Essential Functions

• SALES:
  Develop leads through cold calls telephonesolicitationand customer visits.Through the use ofproduct knowledge assess customersneedsanddevelopsa proposal. Work with rental operations to ensure the equipment is available. The RAM is also responsible for marketing at the branch level and ensuring that rental sales representativeareskilled in telemarketing to prospective customers and current customers
  SCOPE OF DECISION MAKING:
  Contacting actual decision maker developing a competitive proposal. Training of RSR in proper phone skills and marketing techniques

• CUSTOMER RETENTION:
  Maintaina contactwith the customers through multiple customer visits and phone calls. Ensure quality service is provided by effectively handling customer complaints and staying abreast of customer needs andlong termrentals
  SCOPE OF DECISION MAKING:
  Retaining customers in aprice competitivemarket. Scheduling a time for retention visits to long term rental customers to ensure Ryder keeps a good relationship

• TIME ADMINISTRATION:
  Proposal and contract developmentmaintainingcustomer files preparation of follow-upcorrespondenceand coordination with other BU departments. Maintaining FIS integrity and accuracy of customer data in the DPS system.Administration-creditapproval collections of receivables maintenance-PM status and updates of scheduling.

• SCOPE OF DECISION MAKING:
  Follow-up within a specifictime frame. Compliance with company procedures. Diplomatically dealing with collection of past due receivables

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Strong verbal and written communication skills

• Ability to build strong customer relationships

• Performs work independently with minimal supervision

• High energyself directedself motivatedand able to work as part of a team as well

• Flexibility tooperateand self-driven to excel in a fast-paced environment

• Capable of multi-tasking highly organized with excellent time management skills

• Highly thorough and dependable

• Committed to good ethical business practices

• Maintains a high degree of professionalism

• Ability to create andmaintainprofessional relationships within all levels of the organization (peers work groups customers supervisors)

• Detail oriented with excellent follow-up practices

Qualifications

• Bachelors degreein Marketing or 5 years equivalentjob relatedexperience

• One (1) year or more sales experience or equivalent sales training

• Three (3) years or more sales experience preferred

• One (1) year or more Industry experience preferred

#LI-JM

#INDexempt

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