Remote Site Services Data Center Manager, Infrastructure Services

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world Join Apples Information Systems and Technology (ISu0026T) organization. ISu0026T is the engine behind everything Apple does for customers and for the people who build for them. Its Apples central nervous system. Supporting 2.5 billion active Apple devices processing billions of secure transactions and keeping the technology that defines modern life running flawlessly ISu0026T makes the impossible feel you love building solutions to handle global complexity and immense scale Imagine what you could do Services is part of ISu0026T and the foundation of Apples global network operations managing data center equipment and systems to deliver compute storage and networking services for teams across Apple including its internal developer community. From individual facilities to a worldwide network Infrastructure Services ensures the technology underneath everything works without a team thats at the heart of Apples innovation! Were responsible for ensuring the reliability and scalability of our data center infrastructure across the AMR region enabling us to deliver world-class services to our customers. This is a critical role for someone who is passionate about data center operations and thrives in a fast-paced global environment.

The RDC Site Service Manager will be responsible for overseeing and managing the deployment maintenance and operational excellence of our data center infrastructure across the AMR region. This is a critical role that requires a strong leader with a proven track record in managing Remote Data Center teams vendors and infrastructure projects. You will ensure the reliable and efficient operation of our data centers supporting the companys critical services and growth. This role involves frequent travel across America and other global regions.

Lead mentor and develop a team of data center technicians and engineers fostering a culture of excellence collaboration and continuous execute and oversee data center projects including rack sizing construction equipment installation and decommissioning ensuring projects are delivered on time within budget and to the highest quality the maintenance and support of data center infrastructure including power cooling networking and security relationships with data center vendors ensuring compliance with technical specifications quality standards and service level agreements (SLAs).nLead incident management and change control processes to prevent and/or manage failure scenarios ensuring rapid service recovery and implementing improvement plans to mitigate future and optimize Data Center Infrastructure Management (DCIM) tools to monitor equipment performance capacity and environmental conditions ensuring proactive identification and resolution of potential data centers comply with all relevant regulations security policies and industry best in the sourcing and qualification of new data center locations evaluating potential sites for suitability and ensuring they meet our operational and maintain copper and fibre cabling infrastructure ensuring proper design installation labeling and and manage data center budgets ensuring cost-effective operations and communicate with and manage expectations of key stakeholders including internal teams and external partners.

Bachelors or Masters degree in Electrical Engineering Mechanical Engineering Computer Science or a related field or equivalent work experience.n2 years of experience managing or leading data center operations with practical experience in areas like rack sizing construction equipment installation and/or decommissioningnInterest in and ability to learn about copper and fibre cabling structures with the goal of becoming proficient in cable infrastructure design and/or labeling methodologiesnExperience with DCIM tools (e.g. Nlyte Sunbired Proritory DCIM tools ) and enterprise-level management tools (e.g. Service Now APM Splunk Wrike Quip radar Ansible) for securing and monitoring to travel domestically and internationallyn

nHands-on experience with copper and fibre cabling structures complemented by proficiency in areas such as cable infrastructure design and/or labeling methodologiesnCertification in data center operations or a related field (e.g. CDOM CDFOM CDCE CDCS)nStrong understanding of data center infrastructure including power cooling networking and security ability to manage data center projects ensuring delivery on time and within track record in remote vendor management for infrastructure expansion and written and verbal communication skills with the ability to effectively communicate with a variety of audiences including technical and non-technical to work effectively in a global multi-cultural multi-location -depth experience with a specific DCIM platform (e.g. Nlyte Sunbird Schneider Electric StruxureWare) and a proven ability to customize and optimize the platform for specific business in data center design and construction including knowledge of industry standards and best practices (e.g. TIA-942 Uptime Institute Tier Standards).