Remote Scheduler
Charlotte, NC - USA
Job Summary
The Remote Scheduler is responsible for coordinating and managing appointments property showings inspections closings and other time-sensitive events for agents and clients. This role requires excellent organizational skills clear communication and the ability to juggle multiple calendars and priorities in a fast-paced deadline-driven environment all from a remote setting.
- Schedule and confirm property showings open houses inspections appraisals and closing appointments
- Manage multiple agent calendars resolving conflicts and prioritizing time-sensitive requests
- Communicate with clients agents vendors title companies and inspectors to coordinate appointment times
- Send appointment confirmations reminders and follow-up communications via phone email or text
- Reschedule or cancel appointments promptly when changes occur notifying all relevant parties
- Maintain accurate up-to-date scheduling records in the CRM or scheduling software
- Coordinate lockbox access showing instructions and property access details with agents and clients
- Track recurring deadlines (contract contingencies inspection periods closing dates) and flag upcoming dates to agents
- Assist with light administrative support tasks related to scheduling (updating contact info preparing appointment summaries)
- Escalate scheduling conflicts or urgent issues to agents or supervisors promptly
- Maintain professionalism and strong customer service when interacting with clients and vendors
- High school diploma or equivalent
- 1 year of experience in scheduling appointment setting dispatch or administrative support (remote experience a plus)
- Excellent organizational skills and ability to manage multiple calendars simultaneously
- Strong verbal and written communication skills
- Comfortable using scheduling software CRM platforms and calendar tools (Google Calendar Outlook Calendly or similar)
- Reliable internet connection and a quiet home workspace suited for phone-based work
- Ability to stay calm and organized when handling last-minute changes or scheduling conflicts
- Strong customer service orientation
Salary & Benefits: Please refer to the job application form linked below for details.
Required Skills:
Written Communication