Remote Donation Call Specialist
Moncks Corner, SC - USA
Job Summary
Please read carefully before applying.
What the Work Involves
- Handling inbound and outbound donation-related calls
- Engaging donors professionally and respectfully
- Accurately entering pledge and donation information
- Following compliance and script guidelines
- Meeting attendance and performance benchmarks
- This is a 1099 independent contractor opportunity
- Certification attendance and completion is mandatory
- Startup and technical requirements apply
- Contractors manage their own schedule and performance
- Performance expectations must be maintained to continue servicing
Basic Qualifications
- High school diploma or GED
- 6 months remote customer service OR
- 1 year on-site experience
- Strong verbal communication skills
- Comfortable navigating systems while speaking
- Dedicated quiet home workspace
- Windows 11 PC (8GB RAM minimum; 16GB recommended)
- USB headset with noise cancellation
- Wired high-speed internet (Wi Fi-only not permitted)
- Dual monitors recommended
- No MacBooks or Chromebooks
Required Skills:
* Minimum 6 months customer service experience preferably call center related * Moderate level of computer knowledge * Ability to work with minimal supervision * Must be self-directed and self-motivated * Strong listening skills * Accuracy * Efficiency * Excellent written and verbal communication skills Technical Requirements Active Phone line (mobile or landline) Mobile Device capable of downloading applications CPU (Intel or AMD) 2GHz processor (or equivalent) Resolution of 1280 x 720 (720p) or greater Internet Explorer 9.0 or higher