Remote Donation Call Specialist 2
Job Summary
- Take inbound and outbound calls from donors
- Guide conversations using structured scripts
- Enter donation and pledge details accurately
- Maintain professionalism and compliance standards
- Meet performance and attendance expectations
- This is a 1099 contractor role not a traditional job
- Required certification before starting
- You manage your own schedule
- Continued access to work depends on performance
High school diploma or GED
6 months remote customer service OR 1 year on-site experience
Strong verbal communication skills
Comfortable navigating systems while speaking
Dedicated quiet home workspace
Technical Requirements
- Windows 11 PC (8GB RAM minimum; 16GB recommended)
- USB headset with noise cancellation
- Wired high-speed internet (WiFi-only not permitted)
- Dual monitors recommended
- No MacBooks or Chromebooks
Compensation & Flexibility
- Earn $13$15/hour (performance-based)
- Work when you want 24/7 availability
- Build consistent income from home
Required Skills:
* Minimum 6 months customer service experience preferably call center related * Moderate level of computer knowledge * Ability to work with minimal supervision * Must be self-directed and self-motivated * Strong listening skills * Accuracy * Efficiency * Excellent written and verbal communication skills Technical Requirements Active Phone line (mobile or landline) Mobile Device capable of downloading applications CPU (Intel or AMD) 2GHz processor (or equivalent) Resolution of 1280 x 720 (720p) or greater Internet Explorer 9.0 or higher