(Remote) Assistant Director, Revenue Cycle Management
Job Location:
Washington, DC - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
MEDTEAM a division of Harris; is seeking an Assistant Director of Revenue Cycle Management who supports the strategic and operational execution of revenue cycle services.
This role is responsible for managing teams and overseeing key functional areas such as billing collections accounts receivable coding and denial management to ensure optimal performance and client satisfaction.
The Assistant Director works closely with leadership to drive process improvements ensure compliance and achieve operational and financial goals for client organizations.
This remote role welcomes candidates anywhere in the US. Travel is required as needed approximately 25%. Preference will be given to candidates who can work in EST or CST timezone.
Salary:
90K - 140K
What your impact will be:
Leadership & Operations
- Manage and develop frontline managers team leads and staff across revenue cycle functions
- Oversee day-to-day operations to ensure performance standards productivity targets and service levels are met
- Promote a culture of accountability teamwork and continuous improvement
Operational Execution
- Ensure accurate and timely execution of revenue cycle processes including billing cash posting collections AR follow-up and denial management
- Monitor workflow distribution and adjust resources to meet client needs
- Escalate operational risks or issues to senior leadership as appropriate
Process Improvement
- Identify inefficiencies and recommend improvements to enhance operational performance
- Assist in implementing standard workflows policies and best practices
- Support automation and optimization initiatives including use of technology and AI-driven solutions
Client Support & Engagement
- Maintain strong working relationships with client contacts and operational leaders
- Participate in routine client meetings and provide updates on performance and initiatives
- Address client concerns and ensure timely resolution of issues
Performance & Reporting
- Track and analyze KPIs productivity metrics and financial outcomes
- Prepare presentations or reports and dashboards to communicate performance to leadership and clients
- Identify trends and recommend corrective actions
Compliance & Quality Assurance
- Ensure adherence to CMS guidelines payer rules and billing/coding regulations
- Support quality assurance programs and audits to maintain high standards
- Assist in implementing corrective actions when compliance gaps are identified
Financial Management
- Support budget adherence by managing staffing productivity and operational expenses
- Assist in forecasting and monitoring revenue cycle performance against targets
Technology & Systems
- Support optimization of revenue cycle systems and workflows
- Collaborate with internal teams and vendors to resolve system issues and enhance functionality
- Promote effective use of reporting and operational tools
Training & Development
- Support onboarding and training for new staff
- Assist in ongoing education initiatives for team members
- Mentor managers and staff to enhance performance and career development
Sales & Support
- Provide operational expertise in support of sales discussions and client presentations as needed
- Assist in gathering data and insights for proposals and service improvements
What we are looking for:
- Education: Bachelors degree or equivalent work experience.
- Minimum of 7 years in healthcare revenue cycle services in a hospital environment with at least 3 years in a leadership role and knowledge of multiple EHRs such as MEDHOST Oracle/Cerner Meditech or EPIC revenue cycle software products and their use.
- Proven client relationship skills.
- Experience with multi-facility entities to rural health/community hospitals.
- Ability to travel to hospital locations or events as assigned up to 25%.
- Understanding of hospital operations and clinical/financial processes.
- Excellent written proofreading and verbal communication skills.
- Strong judgement detail-oriented organized can multi-task problem-solving abilities attention to detail and work independently.
- Ability to work within a team environment demonstrating supportive relationships with peers clients partners and Hospital Executives while leading projects within the assigned focus area.
- Must be flexible with a can-do attitude and can remain professional under high-pressure situations.
- Ability to retain and protect confidential material.
- Strong computer skills in Microsoft Office applications (i.e. Word Excel PowerPoint Copilot (etc).
What we can offer:
- 3 weeks vacation and 5 personal days
- Comprehensive Medical Dental and Vision benefits starting from your first day of employment
- Employee stock ownership and RRSP/401k matching programs
- Lifestyle rewards
- Remote work and more!
About MEDTEAM/MEDHOST:
MEDHOST founded in 1984 and headquartered in Franklin Tennessee is a leading provider of healthcare information technology solutions. Serving over 1000 healthcare facilities nationwide MEDHOST offers a comprehensive suite of products including electronic health records (EHR) financial management systems and patient engagement platforms. Their mission is to empower healthcare organizations to enhance patient care and improve business operations through innovative user-friendly January 2024 MEDHOST was acquired by N. Harris Computer Corporation further strengthening its position in the healthcare IT industry.
About Harris:
#LI-remote
Required Experience:
Director
About Company
Harris is an acquirer of software businesses. Our focus is to acquire businesses with growth potential, manage them well and build them for the future.
