Relationship Manager Market Research Analyst, Client Services Hybrid

At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.

Broadridge is hiring! Were seeking a Relationship Manager to join our team. You will work closely with Sales Account Management Operations and Research to ensure exceptional client experience. This role will serve as the primary point of contact for assigned clients and accounts managing all aspects of the client relationship from onboarding and reporting to payment coordination and ongoing support.

In addition as part of the Research Department within the Global Securities Class Action team this position will support research initiatives designed to deepen our understanding of the market clients and competitive landscape. This role will also contribute to thought leadership sales enablement and strategic research that helps guide business decisions.

Relationship Manager Responsibilities:

• Serve as the main point of contact for assigned clients and accounts

• Manage client onboarding reporting communications and ongoing support

• Monitor key deadlines filings deficiency responses and data-related requests to ensure timely action

• Advocate for clients and help maximize claims outcomes

• Coordinate with internal teams to ensure efficient service and client satisfaction

• Provide regular updates and reporting to clients

• Help ensure timely payments and communicate distributions clearly

• Support contract renewals and recurring client meetings including business reviews

• Identify opportunities to improve client experience and internal processes

• Contribute to department initiatives best practices and team collaboration

Market Research Analyst Responsibilities

• Conduct market and competitor research to support business strategy

• Identify target markets client segments and industry trends

• Support research projects related to the global securities class action landscape

• Assist with thought leadership written content and research-based insights

• Provide market intelligence to support sales enablement and business development

• Build knowledge of client needs market issues and company solutions

• Support the Research and Client Services teams with ongoing projects and day-to-day needs

Qualifications:

• 5 years of class action experience

• Significant experience in project management client management and/or account management

• Comprehensive understanding of securities class action plan allocations as well as deficiency and audit processes and requirements

• Experience with securities trading including equity debt and derivative securities

• Strong research analytical and writing skills

• Excellent verbal and written communication skills

• Strong presentation skills including the ability to present to senior stakeholders and ideally at conferences

• Ability to synthesize information and communicate findings clearly and effectively

• Strong attention to detail organizational skills and follow-through

• Ability to manage multiple assignments and priorities in a fast-paced environment

• Proficiency in Word Excel and PowerPoint

• Interest in financial services market intelligence and the global securities class action space

• Bachelors degree in business finance economics legal studies communications or equivalent relevant experience

Preferred Qualifications:

• Prior experience in research strategy sales support financial services or a related area

• Familiarity with preparing presentations summaries and research-driven business materials

• Curiosity about clients markets competitors and industry trends

• Collaborative mindset and strong interpersonal skills

Compensation Range: The salary range for this position is between $80000 - $100000 USD. Broadridge considers various factors when evaluating a candidates final salary including but not limited to relevant experience skills and education.
Bonus Eligibility: Bonus Eligible
Benefits Information: Please visit for information on our comprehensive benefit offerings for this role

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We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

Use of AI in Hiring

As part of the recruiting process Broadridge may use technology including artificial intelligence (AI)-based tools to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers and all employment decisions include human review to ensure fairness accuracy and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify misrepresent or disguise information in an application resume assessment or interview will result in disqualification from consideration.

US applicants: Clickhereto view the EEOC Know Your Rights poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us at or by sending an email to.